What are the responsibilities and job description for the Information Technology Manager position at Capstone Search Advisors?
Multinational Commodities firm is seeking a IT Systems Engineer-Team Lead, reports directly to the Senior Vice President and will work together with their global IT Team to support and update their existing IT infrastructure, as well as help in the design, implementation and maintenance of the new IT infrastructure in and between their various entities on a global scale. This role will manage the IT Department in their CT office.
Duties / Responsibilities :
- Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
- Take responsibility for projects and solutions within the larger business initiative.
- Handle business-critical IT tasks and systems administration.
- Research and evaluate emerging technologies, hardware, and software.
- Track and maintain hardware and software inventory.
- Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
- Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions.
- Prepare cost–benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best-possible service and value for business needs.
- Train employees to use software and hardware; troubleshoot issues and provide technical support when needed.
- Develop and execute disaster planning and maintain data backups.
- Developing and implementing IT policy and best practice guides for the organization
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
- Identifying opportunities for team training and skills advancement
- SQL Database administration (Right Angle / DMS (Filehold), SQL scripting, BO report writing
- Provide operational support for existing systems, problem resolution, and restoration of system functionality.
- LAN Administrator, Active Directory (AD), Group policy Management, Exchange emailsystem
- Support, monitor, test, and troubleshoot computer hardware, Network (WAN, LAN), and software problems for local users and remote users working within the Citrix
desktop / application.
Education and Experience :
