Demo

Quality Manager

Capstone Search Advisors
Strongsville, OH Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/6/2025

FUNCTION : Manage Quality Assurance Departments. Make all final quality decisions regarding

products. Provide work direction, as needed, for Quality Associates and work on projects focused on

increasing the level of quality parts.

communication with plant manager and corporate quality manager regarding customer complaints and

problems. Assist plant manager in maintaining focus on the customer, problem resolution and

continuous improvement.

DUTIES :

  • Develop, lead and manage Quality Assurance associates.
  • Work to achieve Quality Performance & Delivery Awards from all customers.
  • Monitor, track and report Cost of Poor Quality for your individual plant
  • Effective use of continual improvements as drivers to reduce Cost of Poor Quality, increase

process efficiencies and promote customer satisfaction

  • Maintain Quality philosophy of 0-PPM quality and delivery to all customers.
  • Serve as primary contact for customer related quality issues.
  • Act as Plant Management Representative for IATF 16949.
  • Responsible for assisting in compliance with all IATF 16949 elements.
  • Responsible for training and re-training of associates in regard to IATF 16949 procedures.
  • Responsible for ensuring compliance with all corporate quality procedures and processes and the
  • implementation of these on the local level.

  • Investigate new Quality procedures and processes to determine applicability and effective
  • implementation

  • Complete required Customer Quality Surveys.
  • Attend customer seminars.
  • Attend meetings with department managers to discuss current quality levels, establish quality
  • goals, and identify current quality problems.

  • Submit requisitions for new equipment based on current and anticipated needs.
  • Conduct and evaluate performance reviews for all associates in Quality in conjunction with the
  • supervisors in each department.

  • Support production goals of increased productivity, decreased cost, decreased scrap, etc.
  • Advocate and support the ATD Environmental Management System (EMS)
  • ATD Kronos Manager, approving overtime and time off (i.e. vacations, illnesses, etc) for quality
  • associates

  • Be an active agent in the ACE suggestion program and ACE team program.
  • Follow all applicable IATF 16949 policies, procedures and work instructions.
  • Be present and on time daily.
  • Generally, perform all other duties as required
  • Education / Experience / Training

    Bachelor’s Degree in related field or equivalent experience

    Manufacturing Experience 5 years

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