Capstone Technology Resources, Inc. (Capstone) | Desktop Support Engineer

Onsite role in San Francisco 5 days per week

Our client is the leading provider of daily Earth imaging data and insights, helping organizations harness change for action with a multidimensional view of our changing planet.

Job Overview

We are seeking a detail-oriented IT Support Technician to manage our IT infrastructure, conduct equipment inventory clean-up, and provide critical technical support to our organization.

Key Responsibilities

Conduct comprehensive inventory management and clean-up of IT assets

Inspect, document, and maintain company IT equipment and hardware

Triage and resolve technical support tickets efficiently and accurately

Perform physical equipment audits and update inventory tracking systems

Diagnose and troubleshoot hardware and software issues

Coordinate equipment repairs and replacements

Maintain detailed logs of all technical interventions and equipment status

Required Skills

Strong technical troubleshooting abilities

Proficiency in inventory management systems

Excellent organizational and documentation skills

Basic networking and hardware maintenance knowledge

Ability to prioritize and manage multiple support tickets simultaneously

Qualifications

Associate's degree in Information Technology, Computer Science, or related field

1-2 years of IT support experience

CompTIA A certification preferred

Experience with asset management software

Work Conditions

100% Onsite work

Full-time, 40 hours per week

Occasional overtime may be required

Physical demands include lifting equipment up to 25 pounds

Physical Requirements

Ability to work in a technical environment

Comfortable working at computer workstations

Capable of moving and positioning IT equipment

Requires standing, walking, and light physical labor

Note : This is a 6-month contract position with potential for extension based on performance and organizational needs.