What are the responsibilities and job description for the Senior Retail Operations Manager position at Captain D's?
Company Overview
Captain D's is a renowned fast-food chain committed to delivering exceptional customer experiences and high-quality food products.
Job Description
We are seeking an accomplished Store Manager to lead our store operations, driving sales growth, and ensuring outstanding customer satisfaction. The ideal candidate will possess excellent leadership skills, strong communication abilities, and a passion for providing exceptional service.
Required Skills and Qualifications
To succeed in this role, you should have:
- A minimum of 2 years of leadership experience in the retail or hospitality industry
- Proven track record of managing financial results and driving sales growth
- Strong problem-solving and organizational skills
- Ability to mentor and train team members
- Excellent verbal communication skills and a passion for customer service
Benefits
We offer a competitive compensation package, including:
- Competitive pay
- Monthly bonus opportunities
- 401k eligibility after 90 days (full-time employees)
- Schedule flexibility
- Meal benefits
- Benefit plans include medical, dental, vision, and vacation for eligible employees
- Employee Referral Program
- Clear path for growth and career advancement
Main Responsibilities
The successful Store Manager will be responsible for:
- Leading store operations and ensuring excellent customer service
- Managing resources and taking care of stock, staff, and sales
- Mentoring and training team members to achieve sales and customer service targets
