Assistant Manager

Liquor Store Assistant Manager

Captain Jack's Beverages is a family-owned liquor store dedicated to providing exceptional customer service and a carefully curated selection of wines, spirits, and craft beers. We pride ourselves on fostering a welcoming and professional environment for our customers and staff alike.

Job Summary:

We are seeking a dedicated and motivated Assistant Manager to support daily operations, ensure excellent customer experiences, and help lead our team. The ideal candidate will have retail or management experience, excellent organizational skills, and a passion for the beverage industry.

Responsibilities:

• Supervise a team of retail sales workers
• Adjust daily schedule for shift personnel to ensure optimal efficiency
• Resolve escalated customer complaints
• Perform cash register operations and maintaining check out.
• Perform stock duties and display- building.
• Perform all duties as assigned by Store Management.

Qualifications:

• Previous experience in retail, customer service, or other related fields
• Ability to thrive in a fast-paced environment
• Excellent written and communication skills
• Strong leadership qualities
• Ability to follow directions and complete assignments
• Ability to work evening, weekends and holidays as scheduled
• Ability to stand and/ or walk for extended periods of time
• Ability to repeatedly lift 40-50 pounds
• Must have good knowledge of Wines, Beers, Spirits and Cigars
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• College Associates Degree
• BS in Business or related field is a plus

Competencies:

• Drives results by identifying opportunities to improve performance.
• Works efficiently by planning and organizing work to achieve goals and objectives.
• Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
• Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
• Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
• Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
• Demonstrates adaptability by adjusting to changing business priorities.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Education:

• Associate (Required)

Experience:

• Customer service: 3 years (Required)
• Retail management: 3 years (Required)

License/Certification:

• Basset Certification (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Oak Forest, IL (Required)

Work Location: Multiple locations

Salary : $17 - $18