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Inclusive Design Manager (Chicago, IL)

CapTech
Chicago, IL Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 4/21/2025

Qualifications

  • The ideal candidate will have a strong background in UX, Interaction design and / or Visual Design paired with an expert understanding of Accessibility best practices including deep familiarity with WCAG – demonstrated through CPACC, WAS, or CPWA certification
  • Proven written, verbal, conceptual and visual communication skills
  • High-level understanding of technologies with the ability to weave that understanding together to make informed decisions
  • Ability to create and present to internal teams and clients clean, detailed deliverables with high production value
  • Ability to work on multiple projects and deliver on time
  • Expert understanding of usability principles and accessibility heuristics
  • Advanced proficiency in design and prototyping tools such as Figma, InVision and Sketch
  • Advanced knowledge of WCAG and other accessibility guidelines and standards
  • Working knowledge of HTML, CSS, and front-end development concepts
  • Working knowledge of manual and automated accessibility review methodologies, using keyboard-only, screen readers, or tools such as Axe or WAVE
  • Proven track record of raising awareness and developing accessibility solutions in previous roles
  • 5 years professional experience in the design industry
  • 4 year degree in Design, HCI, Information Sciences, Psychology, Computer Science or other relevant field of study
  • 2 years professional experience in an Accessibility-focused role

Responsibilities

  • As an Inclusive Design Manager, you’ll actively engage as a member of the Customer Experience practice area collaborating across teams to design and develop innovative and accessible solutions that ensure our digital products are usable by people across a wide spectrum of ability
  • You will design, contribute to, test and review projects, providing actionable feedback and advice on accessibility improvements
  • You will also be actively involved in raising awareness for the importance of accessibility throughout the organization
  • Your role is to facilitate the implementation of accessible solutions and normalize inclusive design in our work
  • Crafting innovative information architectures, task flows, wireframes, prototypes or visual designs that follow interaction design and accessibility best practices
  • Creating clean, informative, and concise presentations for clients and internal teams that communicate the rationale behind designs
  • Leading advanced activities such as design workshops, rapid prototyping, and iterative user testing
  • Reviewing designs for accessibility best practices and collaborating directly with designers to identify and implement accessibility improvements
  • Providing oversight and direction for UX Analysts and Interaction Designers prior to review with Creative Director / UX Director and / or clients
  • Annotating design documents with important accessibility requirements
  • Conducting thorough accessibility testing of websites and apps using both automated tools and manual testing methods
  • Developing accessibility reports following standard formats such as VPAT or WCAG -EM
  • Providing training and recommendations for clients and team members regarding user experience, inclusive design and digital accessibility
  • Advocating for and spreading awareness of accessibility across the company and with our clients
  • Working with internal teams to develop solutions for the implementation of accessibility best practices and inclusive design within CapTech’s workplace
  • Building and maintaining various accessibility-focused documentation and toolkits available to all employees
  • Supporting tracking and reporting on accessibility-related task progress across projects
  • Collaborating with project and department leadership to plan roadmaps and assign tasks associated with the implementation and testing of accessibility in our work
  • Benefits

  • You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way
  • Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs
  • CapFlex – Employee-first mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients
  • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
  • Modern Health –A mental health and well-being platform that provides 1 : 1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
  • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
  • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
  • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities
  • 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness
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