Demo

Business Growth Account Manager

CaptionCall, LLC
Boise, ID Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

Job Description

Job Description

Job Summary

Help make a difference!

CaptionCall by Sorenson is looking for a caring, customer service oriented Business Growth Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall by Sorenson and service by seeking opportunities to share our services directly with eligible customers through events, presentations and supporting the office visits of local Account Managers demonstrating the product, explaining how it enriches lives, generating leads, and growing our opportunities. This is a full-time position with potential for career growth and advancement.

Essential Duties and Responsibilities

  • Generate leads that are installed by demonstrating the CaptionCall by Sorenson service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators and Veteran Hospitals when directed by their Outreach Manager.
  • When assigned, work with Hearing Care Professionals on the patient referral process
  • Represent CaptionCall at various events as assigned
  • Adhere to strict compliance policies set by the company
  • Utilize company CRM to log daily activities
  • The Business Growth Account Manager has access to highly confidential, sensitive information relating to the employees of Sorenson. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
  • Other duties as assigned

Supervisory Responsibility

  • This position has no supervisory responsibilities.
  • Travel Requirements

  • Travel Requirements : 50-75%
  • Education

  • Minimum : High School Diploma or GED
  • Knowledge, Skills, and Abilities

  • Provide excellent customer service
  • Ability to meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual healthcare professionals
  • Must be able to comfortably and clearly present to large and small groups.
  • Must be able to adapt to various sales situations and environments
  • Must be reliable, organized and punctual
  • Must be able to work independently
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Outside Sales or similar experience
  • Familiarity with assistive devices for those with hearing loss is a plus
  • Experience working with senior citizens
  • Basic computer knowledge and experience
  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
  • Working Conditions and Physical Requirements

  • Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
  • Possess and maintain a valid driver license
  • Maintain a good driving record
  • Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
  • Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
  • Disclaimer

    This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

    Apply at www.captioncall.com / careers

    Apply today! www.sorensonvrs.com / svrs_careers

    Equal Employment Opportunity : CaptionCall and Sorenson Communications are an EOE, Disability / Age Employer.

    Company Summary

    Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.

    Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

    As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all : call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

    Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Business Growth Account Manager?

    Sign up to receive alerts about other jobs on the Business Growth Account Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $78,252 - $113,319
    Income Estimation: 
    $168,296 - $226,155
    Income Estimation: 
    $103,275 - $152,386
    Income Estimation: 
    $55,240 - $79,001
    Income Estimation: 
    $104,545 - $161,038
    Income Estimation: 
    $130,351 - $192,268
    Income Estimation: 
    $168,526 - $245,699
    Income Estimation: 
    $168,526 - $245,699
    Income Estimation: 
    $212,382 - $320,544
    Income Estimation: 
    $60,382 - $85,313
    Income Estimation: 
    $109,535 - $156,850
    Income Estimation: 
    $78,252 - $113,319
    Income Estimation: 
    $71,143 - $86,536
    Income Estimation: 
    $73,461 - $153,404
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at CaptionCall, LLC

    CaptionCall, LLC
    Hired Organization Address Bozeman, MT Full Time
    Job Description Job Description Job Summary Help make a difference! CaptionCall is looking for a caring, customer servic...
    CaptionCall, LLC
    Hired Organization Address Lexington, KY Full Time
    Job Description Job Description Come be a part of our mission and make a meaningful and positive impact with the industr...

    Not the job you're looking for? Here are some other Business Growth Account Manager jobs in the Boise, ID area that may be a better fit.

    Business Growth Account Manager

    Sorenson Communications, LLC, Boise, ID

    Sales Account Manager

    Allied Business Solutions, Boise, ID

    AI Assistant is available now!

    Feel free to start your new journey!