What are the responsibilities and job description for the Customer Service Representative position at Captura Hall?
Job Description
Job Description :
Captura Hall is looking for a dynamic Customer Service Representative to join our team in Saint Louis, MO. This role involves engaging with customers, addressing inquiries, and ensuring satisfaction at every interaction. If you have a customer-first mindset and are excited about contributing to a supportive and collaborative environment, we want to hear from you!
Responsibilities :
- Provide exceptional customer service through phone, email, and in-person interactions.
- Address customer inquiries, resolve complaints, and ensure a high level of satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and share feedback.
- Stay up to date on company policies, products, and services to provide accurate information.
Qualifications
Skills and Qualifications :
Additional Information
Benefits :
Salary : $36,000 - $45,000