Service Advisor

Do you have Service Advisor experience, enjoy working with customers and want to enjoy every weekend off? Car-Doc Automotive might be just the right fit for you! Unsure about change? Let's sit down and have a conversation!

Responsibilities:

• Focused customer interaction and satisfaction
• Maximize efficiency, revenue, and productivity
• Support service department by managing the schedule and ordering parts
• Collaborate with vendors, suppliers, and parts departments
• Review inspection reports from technicians and manage technician time
• Reliable and consistent in attendance and professional communication with all customers and associates
• Maintain a line of communication with the customer regarding the progress/status of their vehicle

Role is integral to all aspects of the store business and ideas, thoughts, and suggestions will be heard. We look forward to hearing from you!

Required

• Service Advisor/Writer experience
• 2 years of customer service experience

Fantastic Career Opportunity:

• Compensation based on qualifications and experience.

Why Telle Tire & Auto Centers?

• Fun perks
  • Paid Birthday Off
  • Milestone Anniversary Trips
• Great benefits
  • Medical/Dental/Vision/Life Insurance
  • 401k with matching
  • ASE Training & Testing Compensation
  • Closed & Paid Holidays
  • Maternity/Paternity/Adoption PTO
• Immediate access to hands on training and technical training
• Growing Family Business
• Leadership Engagement
• Weekends Off
• Inviting Culture

Company Highlights:

Since 1989, the mission of Car-Doc Automotive has been to "Provide St. Louis with safer, more dependable vehicles at a lower lifetime operating cost." We've stayed in business and grown because we are sincere in our efforts to always provide customer satisfaction, a comfortable, stress-free, and honest car repair and service experience. From the moment our specialists greet you at your car when you pull into our shop until the time you leave, we maintain communication with you and let you know what is happening with your car. No question goes unanswered and no unneeded repairs are added to your bill.

Our ASE Certified car repair and maintenance experts have in-depth training and years of experience that can get to the bottom of auto issues many others can't diagnose. We use advanced diagnostic tools to find out what is wrong with your foreign or domestic car, we take the time to explain the problems in easy-to-understand terms, and offer solutions that work. We don't need to offer intentionally confusing explanations and estimates because we truly do understand and love cars, and focus our attention on you, the customer.

Whether you are a hobbyist in need of a partner to keep your baby in top shape for a show or a parental taxi service needing an ultra-reliable vehicle, you can count on Car-Doc Automotive to provide you with the answers you need, in a language you understand, with estimates that are fair and honest. We strive to make your car service experience a non-issue by also offering free shuttle service, pick-up/delivery services, and secure night drop off. All ways in which we instill trust and peace of mind for you, our very busy customers.