What are the responsibilities and job description for the Auto Parts Store Manager position at Car Parts Warehouse?
Job Title: Parts Manager
Duties:
- Manage and oversee the parts department, including inventory control, stocking, and ordering
- Ensure timely delivery of parts to customers and service technicians
- Maintain accurate records of all parts transactions according to company policy
- Develop and maintain relationships with vendors and suppliers
- Provide excellent customer service by answering phone calls, emails, and in-person inquiries in a professional manner
- Train and supervise parts department staff
- Create and implement marketing strategies to increase parts sales
- Welcome and identify customer needs
- Explain products and services to customers
- Monitor inventory to ensure the product is in stock
- Enter and process customer orders
- Investigate and resolve customer complaints
- Inventory cycle counts
Qualifications:
- Accountability
- Ability to build relationships with business to business customers
- Knowledge of automotive part and/or sales
- Excellent communication skills
- Ability to thrive in a fast-paced environment
- Clean driving record
- Computer skills
- Great work ethic
- Willingness to learn and participate in a small team environment
Requirements:
- Strong time management and organizational skills
- Knowledge of the market for automotive or machinery parts
- Administrative skills, including record keeping and report generation
- Excellent phone etiquette and communication skills
- Ability to manage stock levels to ensure adequate inventory without overstocking
If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 1 year (Required)
Work Location: In person
