What are the responsibilities and job description for the Customer Service/Product Specialist position at Car Pros Automotive Group?
Job Title : Customer Service / Product Specialist
Reports to : Sales Manager (SM)
Primary Responsibility :
Ensuring every guest receives excellent service by answering leads, setting appointments, greeting guests, demonstrating products, presenting lease and sale proposals, delivering vehicles, following up, possessing exceptional product knowledge and dedication to service.
Qualifications & Skills Required :
- Excellent written and verbal communication skills.
- Willingness and ability to learn and information required to become a product expert.
- Ability to complete a workplan unsupervised.
- Genuine concern and dedication to helping people.
- Customer service or retail experience.
Job Description Daily Duties :
Move trade in car next to purchased car. Ask customer if it is ok to assist in moving personal items from trade in vehicle to new vehicle
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including :
Employees (and their families) are eligible for medical, dental, vision, short / long term disability and basic life / AD&D insurance after 60 days of employment. Car Pros sponsors 80% of basic medical (Kaiser Permanente), dental and vision insurance for employees. Employees pay the additional cost for dependents and any voluntary elections.
Employees can enroll in company's 401k plan after one year of service. Employees will accrual one-hour personal time off for every 30 hours worked.
Pay : $22 / hr
Salary : $22
