What are the responsibilities and job description for the Parts Counter position at Car Pros Automotive Group?
Job Description
Job Description
Job Title : Back Counter Parts Specialist / Front Counter
Reports to : Parts Manager
Job Description :
Under the direction of parts manager, provide parts assistance to retail wholesalers and internal customers in a pleasant and timely manner. Answer parts telephone calls and assist customers as needed; being proactive to resolve any problems quickly.
- Read catalogs or computer in order to determine replacement part stock numbers and prices.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock or order.
- Fill service departments order from stock or order.
- Communicate with management and staff on all issues.
- Order parts as needed in a timely fashion.
- Sell auto parts and aftermarket items to customers.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Issue spare and replacement parts, equipment and expandable items used in maintenance shop.
- Take inventory of parts and equipment and maintain inventory records.
- May drive to pick up incoming stock or pick up and deliver parts to units in other building or locations.
- Submit price and availability forms to service advisors in a timely manner, clearly and completed filled out.
- Know and follow Car Pros systems.
- Treat members of the public in a courteous and non-discriminatory manner.
- Work in cooperative and professional manner with all personnel and conform to the company’s policy and non-discrimination and harassment.
- Maintain and professional demeanor when on the job.
- Perform other tasked as assigned.
Vehicles Driven or Moved as Part of the Job :
Types of Equipment / Machinery Used on the Job :
Types of Tools Used on the Job :
Physical Demands :
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Environmental Exposure (outside and inside) :
Weather Conditions
Dust
Fumes
Mist
Gases
Odors
Hazards : Noise and vibration (normal) : Electrical air tools, machinery and various repair and diagnostic equipment and automobile engines.
After 60 days of employment, employees (and their families) are eligible for medical, dental, vision, short / long-term disability, and basic life / AD&D insurance. Car Pros sponsors 80% of basic medical (Kaiser Permanente), dental, and vision insurance for employees. Employees pay the additional cost for dependents and any voluntary elections.
At Car Pros, we believe in supporting your long-term financial security. That's why we offer a 401k plan that you can enroll in after just one year of service. Additionally, you'll accrue one hour of personal time off for every 30 hours worked, giving you the flexibility you need.
Pay : $17.95 commission!
Salary : $18
