Demo

Oil Shop Manager Assistant

Car Spa, Inc.
Farmers, TX Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/1/2025

Customer Service is Job #1

  • Responsible for maintaining a working environment focused on customer satisfaction.
  • Identify and promptly resolve customer concerns and complaints.

Team Management

  • Train all Oil Specialists according to the Car Spa certification process.
  • Inspect and assess performance and skills of Oil Specialists.
  • Provide feedback, coaching, and corrective action as needed to maintain Oil Specialist standards and improve performance.

Store Operations

  • Make sure all safety and double checks are performed on each vehicle. Damage prevention.
  • Make sure all safety equipment is worn by each lube employee performing in the lube center. Eyeglasses, bump caps, burn sleeves and slip resistant shoes.
  • Make initial contact with all customers and suggest services based on manufacturer recommendations.
  • Responsible for enforcing Car Spa Policies and Procedures relating to your department.
  • Perform opening and closing duties.
  • Assist in scheduling Oil Center employees according to the staffing model.
  • Perform all job responsibilities as outlined in the Oil Specialist job description.

Working Conditions:

  • All work is done in a service bay environment in all types of weather.
  • Safety is a prime concern due to the constant traffic movement and potentially hazardous environment. You must be alert, move safely around moving vehicles, and use caution when performing oil center services.
  • You are required to enter and/or reach all areas of any type of vehicle. You must constantly bend, reach, stoop and stretch.
  • Must follow company policy for wearing protective gear (i.e., safety goggles, bump cap, burn gloves, ear protection, etc.)


Qualifications:

  • Quick lube experience
  • Customer service experience
  • Basic Management competencies outlined by Car Spa

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