What are the responsibilities and job description for the Business Development Center position at Car Town Kia USA Florence?
Car Town Kia USA has had the privilege of serving the Florence community since 2010. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.
Benefits:
- 401k
- Health Insurance
- Paid Training
- Promotion from within
- Vacation Pay
- Paid Sick days
- Competitive Compensation
Responsibilities:
- Oversee incoming leads for sales department
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Responsible for making outbound sold and unsold follow-up calls
- Be available to respond to phone AND email inquiries in a professional, well-spoken manner
- Meet and exceed goals each monthly and quarter
Qualifications:
- Good verbal and written communication skills
- Proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and the ability to multi-task are required
- Self-motivated and goal oriented
- Ability to hit sales quotas and closing percentages
- High School Diploma or equivalent, some college preferred
- Must have a clean & valid driver’s license
