What are the responsibilities and job description for the Senior Product Manager- NY Based position at Carbyne?
Who We Are :
Hi! We're Carbyne and we are on a mission to help Public Safety Agencies save lives every day. As the leader in emergency collaboration technologies, we're building a platform that brings operational improvement and game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Amazon, Microsoft, AT&T and others to deliver life-saving technologies. Want to join our mission-driven team? Read on.
Headquarters : New York City, New York
Current Headcount : 200 People and counting....
Carbyne Website
Recent Press
Techcrunch article : Carbyne raises $56M Series C
About the role :
We're looking for a Senior Product Manager to lead the strategy, discovery, and delivery of impactful products that solve real customer problems and drive measurable business outcomes. In this role, you'll work at the intersection of customer insights, market analysis, and cross-functional collaboration to create innovative solutions that improve emergency response systems.
This position goes beyond execution-you'll focus on identifying opportunities, validating hypotheses, and delivering products that balance customer value, business goals, and technical feasibility. You'll be an integral part of Carbyne's mission to transform how emergencies are handled.
Here's what you'll be working on :
- Define Strategy : Develop and own the product vision and roadmap pertaining to the area of responsibility, ensuring alignment with Carbyne's overall mission and strategy, market trends, and business objectives.
- Customer Discovery : Engage directly with customers, end users, and stakeholders to uncover unmet needs, prioritize challenges, and shape solutions.
- Market Research : Analyze market trends, competitive landscapes, and user data to identify opportunities and inform product strategy.
- Collaborate Across Teams : Partner with design, engineering, marketing, customer success, and sales teams to ensure alignment, inspire innovation, and deliver high-impact solutions.
- Deliver Outcomes : Prioritize measurable customer and business outcomes (e.g., user adoption, retention, satisfaction, and revenue growth) over simply delivering features.
- Iterate & Optimize : Use data and customer feedback to refine products and ensure continuous improvement.
- Advocate for Value : Ensure every product decision is guided by driving customer impact, while ensuring business viability and technical feasibility.
Who You'll Work With :
Requirements
Benefits
Our Promise :
Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
With Carbyne, Every Person Counts.
Note : We are unable to support employment visas at this time.
The pay range for this position in New York City is $150,000 - $170,000 equity benefits (including medical, dental, vision and 401K). Base pay offered may vary depending on job-related knowledge, skills, and experience.
Salary : $150,000 - $170,000
