What are the responsibilities and job description for the Automotive Service Advisor position at CarCare Import and Domestic Service?
Overview
At CarCare, drive your career forward in an environment where excellence is not just a goal; it is a standard. We are seeking world class talent and reward with GREAT pay. We are more than just a family owned cutting-edge general automotive repair business; we are a family that grows together. We invest deeply in our teams development and offer unparalleled opportunities for training and advancement. We are committed to creating a culture where your success is our success, ensuring every team member has the tools and support to reach new heights. With us, you will not only contribute to redefining automotive repair excellence but also embark on a path of personal and professional growth.
Don't delay this opportunity won't last...
Pay: $60,000.00 - $120,000.00 per year (includes guaranteed salary bonuses) Health insurance, Paid time off, and other benefits
Responsibilities
- Greet customers and assess their automotive service needs.
- Create preliminary repair orders (RO) and estimates by costing materials, supplies, and labor; calculate client's payment, including deductibles. Contact clients and explain estimates and expected return of vehicles.
- Align customer expectations with service capabilities while ensuring clarity in communication.
- Transmit service orders to mechanics and ensure all necessary information is conveyed effectively.
- Maintain detailed records of customer interactions, services performed, and follow-up actions required.
- Collaborate with mechanics to ensure timely completion of services and address any customer concerns.
- Stay updated on the latest automotive technologies and trends to provide informed recommendations.
- Uphold high standards of customer satisfaction by addressing inquiries and resolving issues promptly.
Qualifications
- Previous experience as an Automotive Service Advisor or in a similar role is preferred.
- Strong mechanical knowledge with a background in automotive service or repair is essential.
- Familiarity with auto estimating processes and vehicle maintenance procedures.
- Excellent communication skills with the ability to explain technical information clearly to customers.
- A proactive approach to problem-solving and a commitment to delivering outstanding customer service.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
World Class Results deserve Top Pay! Are you ready to be both challenged and rewarded?
Job Type: Full-time
Pay: $60,000.00 - $110,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
Shift:
- Day shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Hendersonville, TN 37075 (Required)
Ability to Relocate:
- Hendersonville, TN 37075: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $120,000