Call Transfer Agent - ShieldSafe

CARCHEX, a leading seller of vehicle protection plans for over 20 years, is looking to add talented individuals to our growing Pre-Sales Phone Team for an exciting new product!

If you are looking to put your excellent communication skills to work in an environment where you can have fun, further your career and earn competitive compensation, CARCHEX wants to talk with you now!

This is NOT your Boring, Ordinary Call Center

• Voted among the top "50 Best Companies to Sell For" nationally by Selling Power
• Twelve-time winner of "Best Place to Work" by The Baltimore Sun.
• A Rating with the Better Business Bureau.
• Advancement Opportunities
• Comfortable and convenient workspace

CARCHEX Pre Sales Phone Agents are on the front lines of the CARCHEX customer experience. These energetic team members will engage with existing customers, ask qualifying questions and transfer the customer to a waiting Sales Representative.

Reporting to a dedicated Team Leader, this position is responsible for:

• Deliver a positive customer experience by Conducting outbound calls to customers with professionalism and enthusiasm.
• Engage current customers regarding our new offering
• Confirm information provided by customers
• Ensure interested customers are successfully transitioned to a sales representative
• Assist with other campaigns on an as needed basis

Compensation for Call Transfer Agent:

• $17.50/hour pay, plus weekly bonus potential!
• Paid Training, Sick and Vacation Time
• Excellent benefits; Health, Vision, Dental, Life Insurance, Supplemental Insurance and Pet Insurance
• Company 401(K)
• Advancement Opportunities
• Annual Performance Reviews

Getting Started

If you love to talk with people around the country, have a strong desire to build a career with an established industry leader and succeed at a position with competitive compensation and excellent benefits, then CARCHEX is the right career choice for you!

Job Types: Full-time

Salary: $17.50 per hour PLUS weekly bonus (equivalent of $20.00 - $26.25 per hour)

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Company Paid Life Insurance
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Short-Term Disability Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Legal Insurance
• Pet Insurance
• 401(k) with a 50% match up to 6%

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Monday to Friday

Work Location: In office only conveniently located in the Hunt Valley Towne Centre (Hunt Valley, MD) with plenty of free parking, access to light rail, walking access to many shops, restaurants and gyms.

Apply Now!

Qualifications:

• Strong customer service skills
• A passion for excellence
• Motivated, energetic, and driven
• A pleasant, patient and friendly attitude
• Ability and desire to strive in a team environment
• Ability to present oneself well over the phone
• Coachable
• Basic computer skills