Office Manager for Dental/Medical Practice

The Opportunity: We’re seeking a bilingual Office Manager for our growing oral surgery practice. The ideal match for this role must have a professional, “can-do” attitude, warm personality, and the ability to serve as both a leader and team player in a multi-tasking office environment.

Why You Should Join Our Team:

• We are a one-doctor, two-location, family-oriented practice that believes in providing superior care to our patients and referring providers.
• We believe that solid leadership starts at the top and is the foundation to a well-run, successful practice. We strive to provide a diverse, supportive, and enjoyable work environment from the top down, where everyone’s opinions are valued and respected.

Typical working hours for this full-time position are Monday – Thursday, from 7:30am – 4:30pm, and Friday from 7am – 3pm. We offer a competitive benefit package to our full-time team members which includes:

• Paid time off for vacation, sick, and company-recognized holidays
• Medical supplemental policy
• 401(k)
• Regular team-building events/outings
• Birthday/work anniversary celebrations
• Continuing education events

Key Responsibilities: As the Office Manager for a surgical specialty office, you’re responsible for ensuring an outstanding patient and referring doctor experience. The ideal candidate will have solid working knowledge of Medicaid and commercial medical and/or dental insurance carriers. Strong written and verbal communication skills are a must. Position requires reliable transportation and willingness to travel to both of our locations in Brownsville and Harlingen.

Management responsibilities include:

• Optimize office services by organizing and supervising staff, office operations, record keeping, billing, vendor contacts and office procedures.
• Recruit, onboard, and coordinate training of new staff members.
• Work with surgeon to coordinate staffing, identify and solve operational problems, and recommend corrective actions.
• Monitor, review, and direct financial operations including billing, accounts receivable/payable, payroll, and budget.
• Oversee timely collections, patient estimates, and patient billing.
• HIPAA and OSHA compliance oversight.
• Support practice development opportunities and marketing with referring offices.

Core Competencies

• Strong leadership acumen: proven ability to lead people; gets buy-in, fosters teamwork, promotes accountability. Committed to growing employees.
• Uses critical thinking skills to solve problems: ability to analyze a situation, identify problems, develop appropriate solution(s) and implement with the team. Embraces learning agility.
• Highly organized: creates structure and order where there isn’t any. Self-accountability.
• Demonstrates emotional intelligence: ability to read social settings, understand and manage their own emotions, and the emotions of the people around them.
• Superior communication skills, written, verbal, and non-verbal. Excellent follow-up and follow-through skills.
• Patient-Centric: Committed to delivering superior client experiences.

Experience and Education Minimum Requirements:

• High school diploma or its equivalent.
• Bilingual required (English & Spanish).
• 3 years of experience managing a medical or dental office required, however, oral surgery experience is a plus!
• Proven track record at successfully leading multi-generational teams in healthcare.

Not only is this a wonderful career opportunity, it’s also a chance for long term growth and development. So, if you enjoy leading people and have a passion for driving success, we want to hear from you! Salary will be commensurate with qualifications and experience.

NOTE: Applications, resumes, and inquiries will only be accepted through this job advertisement.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Will you be able to reliably commute to Harlingen AND Brownsville, TX for this job?

Experience:

• dental/medical office management: 3 years (Preferred)

Language:

• English and Spanish (Preferred)

Work Location: In person

Salary : $20 - $22