What are the responsibilities and job description for the Service Engineer position at Cardiac Imaging, Inc.?
Job Description
Job Description
Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation.
Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions.
Summary / Objective : Responsible for providing technical repair and service work in the field or at the hub. Lead or assist with the installation and servicing of medical imaging equipment and provide assistance to Service Engineers, Technicians as well as Apprentices. Repair, replace or install parts and devices with expertise as required.
Essential Functions :
The following list of essential functions is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the assignment of additional and / or other duties.
- Perform trouble shooting and field repairs.
- Provide phone support for customers and CII clinical staff regarding technical issues in a professional and friendly manner.
- Prepare / perform equipment Preventive Maintenance according to specification and documentation.
- Submit and fill out all required paperwork and service reports in a timely manner, no later than 48 hours.
- Preparing equipment for customer installation, including staging system and testing for functionality including Packing, for PET / CT system, PET system, CT system, elution system, computer, laptop, dose calibrator, blood pressure monitor, ECG system, and systems for image data transfer.
- Parts testing at hub locations.
- Leading installation and deinstalls as required.
- Support team members especially service technicians and service apprentices in their trouble shooting, training and guidance for field repairs or preventive maintenance.
- Find spare parts if needed or support Inventory specialist in parts acquisition.
- Attending or performing training classes for existing or new equipment service.
- Inspect and report irregularities, cleanliness, defects of CII assets, including mobile and fixed sites.
- Maintain tools and calibration requirements.
- Always adhere to safety procedures.
- Other related duties as assigned.
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Requirements :
Benefits :
We believe taking care of our people is the right thing to do. Cardiac Imaging believes that itsdedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package.
Cardiac Imaging is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Cardiac Imaging is a drug-free workplace, and uses E-Verify to confirm the identity and employment eligibility of all new hires.
Employer reserves the right to offer the selected candidate or applicant an hourly rate or salary at an appropriate level to be set and determined by the employer that is commensurate with the applicant’s qualifications, experience, education, sills, training, certifications, or seniority.
