What are the responsibilities and job description for the Service Technician position at Cardiac Imaging, Inc.?

Job Description

Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation.

Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions.

Summary / Objective : Responsible for providing technical repair and service work in the field or at the hub. Assist with the installation and servicing of medical imaging equipment and provide assistance to Technicians as well as Apprentices. Must have ability to repair, replace or install parts and devices with expertise as required.

Essential Functions :

The following list of essential functions is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the assignment of additional and / or other duties.

Prepare / perform onsite equipment Preventive Maintenance according to specification and documentation.
Perform trouble shooting and field repairs.
Submit and fill out all required paperwork and service reports in a timely manner, no later than 48 hours.
Handling customer relations in a professional and friendly manner.
Parts testing at hub locations.
Support installation, staging, deinstalls as required.
Attending training classes for existing or new equipment service.
Maintain tools and calibration requirements.
Other related duties as assigned

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Physical activity – talking, hearing, balancing, stooping, kneeling, crouching, reaching, standing, pushing, pulling, lifting, grasping, and fingering.

Medium work – exerting up to 50 pounds of force occasionally and / or up to 30 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects.

Visual Acuity – The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. The worker is required to have visual acuity to perform an activity such as : operates machines where the seeing job is at or within arm’s reach; performs mechanical or skills trades tasks of a non-repetitive nature. The work is required to have the visual acuity to operate motor vehicles and / or heavy equipment.

Travel :

Extensive nationwide travel is required for this position, on a moment’s notice if needed, including overnight stay

Requirements :

An Associate degree in electronics or equivalent work experience

Basic computer skills, MS Suite

Valid Driver’s license and clean driving record

Ability to travel US wide

Ability to read operating manuals and instructions

Ability to communicate fluently both verbally and in writing

Problem-solving skills

Basic Electronics and safety procedures for low and high voltage

Self-driven, motivation to succeed

Ability to learn company policies and adhere to them in the performance of all assigned duties and communicate any compliance deviations to management in a timely manner

Benefits :

We believe taking care of our people is the right thing to do. Cardiac Imaging believes that its dedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package.

Paid Holidays

Paid Time Off

Medical / Dental / Vision Insurance

Flexible Spending Account (FSA)

Healthcare Savings Account (HSA)

Voluntary Short-Term Disability

Long Term Disability

Life Insurance / AD&D

Voluntary Life Insurance / AD&D

Voluntary Accident

401(k)

Career Growth and opportunities for advancement

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