What are the responsibilities and job description for the Patient Service Representative position at Cardiac Study Center?
Patient Services Representative – General and Specialty Cardiology
Cardiac Study Center/ Pulse Heart Institute, Tacoma, WA
The Company
At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care.
We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you’ll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day.
Environment and Shift details:
This role is full-time, 40 hours/ week.
Monday – Friday; closed weekends and holidays.
Location: 1901 South Cedar St., Tacoma, WA 98406
Patient Services Representative Qualifications:
• 2 Years of Customer Service experience.
• 1 year of healthcare experience (preferred, not required)
Patient Services Representative Position Summary
In this transformative period at Cardiac Study Center, our Appointment Desk Schedulers are integral to our journey towards excellence in cardiology. They are crucial in introducing compassionate patient care, efficient operations, and meaningful patient interactions within our outpatient cardiology settings.
This role facilitates strong communication between providers and patients, fostering cohesion and collaboration in the clinic. Additionally, Appointment Desk Schedulers provide the opportunity to promote their professional growth through strong peer connections and open communication, setting the stage for an enriching career in cardiology.
Patient Services Representative Responsibilities
• Coordinate patient scheduling.
• Maintain a well-organized schedule per provider preference.
• Assist patients with any questions they may have.
• Adhere to HIPAA and OSHA standards at all times.
• Assist with Coordinating communication between patients and other departments.
• Work in other locations as needed for coverage
Cardiac Study Center – Your new work home
Joining our cardiology outpatient clinic means joining a team where compassion, integrity, and a commitment to sustainability guide our every action. Here, you'll find a community deeply rooted in empathy and respect, where every member of our nursing staff, from registered nurses to medical assistants, is valued for their unique contributions.
Our environment fosters a profound sense of belonging and support, which is crucial in the high-stakes world of cardiac care. With integrity at the core of our practice, we ensure that our patients' ethical considerations and well-being govern every decision. Additionally, our dedication to sustainable healthcare practices reflects our responsibility towards our patients and the broader environment, emphasizing the importance of long-term wellness and care. At our clinic, you're not just joining a workforce; you're aligning with a family committed to excellence in cardiac health, making a meaningful difference in the lives of the communities we serve.
Pay and Benefit Expectations
While you’re focused on taking excellent care of our patients, we will be focused on taking care of you with benefits such as:
- Comprehensive health insurance (with zero-cost premiums)
- Dental & vision plans
- FSA/ HSA
- Retirement matching
- Paid vacation & floating holidays
- Mental health perks, and more!
The pay scale for this position is: $21.31 - $38.59 USD.
However, pay is influenced by factors specific to applicants, including skill set, level of experience, and certification(s) and/or education.
*Sign-on/ relocation bonuses are limited to qualified external candidates.
Requisition ID: 46814
Salary : $21 - $39
