What are the responsibilities and job description for the Customer Service Ambassador position at Cardinal Credit Union Inc?
About Cardinal Credit Union Inc: We strive to create a culture that encourages teamwork, integrity, mutual respect, and accountability. Our goal is to provide an inclusive, collaborative, and engaging work environment where staff are challenged to excel.
This position offers an exciting opportunity to develop your skills and expertise in a dynamic, fast-paced setting. As a Float Teller, you'll have the chance to interact with members from diverse backgrounds, promoting our products and services while delivering exceptional customer experiences.
Responsibilities include:
- Processing member transactions, including deposits, withdrawals, and loan payments
- Balancing cash drawers and making settlements
- Providing routine information and directing members to relevant departments
- Identifying cross-sell opportunities and promoting services to members
To succeed in this role, you'll require:
- A minimum of 1 year's experience in customer-facing roles, preferably in banking or credit unions
- Strong sales and referral skills, with a proven track record of promoting related products and services to customers
- A high school education, with some college preferred
We value our employees' growth and development, offering internal training on various banking subjects, member service, professionalism, and best practices. Join our team today and discover a rewarding career path with Cardinal Credit Union Inc!