What are the responsibilities and job description for the Customer Service Representative position at Cardinal Glass Industries, Inc.?
Cardinal IG is a national leader in insulated glass units for the residential window marker. We are a privately held organization committed to excellence in everything we do. Our workplace is fast-paced and ever-changing, with continuous improvement at the heart of everything we do.
At Cardinal IG- Mountaintop, we share the values of Family, Excellence, Respect, Teamwork, and Integrity to create a positive work environment.
Work Schedules: Monday to Friday (8 am to 4:30 pm)
RESPONSIBILITIES:
- Bring A Customer Comes First Mentality Every Day!
- Acknowledgement of Company Products.
- Order Processing and helping to eliminate any issues.
- Ability to work as part of a team, as well as independently, be flexible and be willing to perform a variety of jobs.
QUALIFICATIONS:
- Excellent interpersonal skills, oral and written communication skills.
- Critical thinking skills
- Demonstrated ability to multi-task and perform well in a fast-paced and changing environment
- Ability to adapt to ever changing customer demands
- Proficiency with Microsoft Office products; specifically, Word, Excel, and Outlook
- Oracle computer programs is a plus
- Must be at least 18 years of age.
- Basic Customer Service Representative in a call center environment is a plus.
- High School diploma or GED is a plus.
- Required to sit for periods of time, and lift the minimum weight 20lbs
- MUST MAINTAIN CLEAN, SAFE, PROPERLY SANITIZED WORK AREAS
BENEFITS:
- Competitive starting wages
- Medical Insurance
- Dental Insurance
- Vision
- Health Savings Account with company match
- Company paid Life Insurance
- Employee Assistance Program (EAP)
- Monthly Profit-Sharing bonus
- 401K plan
- Paid Holidays
- PTO time
*
Cardinal is an Equal Opportunity Employer.
#PAWBIG
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $40,000 - $60,000
