Sr. Technician, Quality Assurance

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy Services, our non-commercial specialty pharmacy, is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

Together, we can get life-changing therapies to patients who need them—faster.

What Quality Assurance contributes to Cardinal Health

Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications.

Quality Assurance develops and implements a compliant and cost-effective quality system that assures products and services are reliable, safe and effective. This job provides oversight of pharmacy dispensing activities, training to operational and quality control personnel, educates business leaders on quality policies and procedures and ensures that all products and services are properly reviewed for quality and documented.

Job Summary

The Senior Technician, Quality Assurance is responsible for adherence to policies and procedures. This job supports non-conformance investigations to support production and the facility, and the development of proposed changes to further enhance existing policies and procedures. The Senior Technician, Quality Assurance job requires knowledge of all operational departments. This job oversees and provides guidance to peers as needed to ensure efficient and effective operations.

Responsibilities

• Examines process and procedures to reduce errors and maximize efficiency.

• Provides oversight to the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that performance and quality of services conform to established standards and agency guidelines.

• Identifies non-compliance, investigates the root cause of issues, and works to develop/processes to prevent future compliance issues.

• Supports pharmacy operations and provides technical quality insights to modify processes as needed.

• Maintains and ensures compliance with procedures and metrics that impact quality throughout the organization.

• Assists in the pharmacy queue when need arises.

• Assists in pharmacy testing.

• Monitors calls and provides case audits on site.

• Back-up for other program supervisors when needed.

• Other duties as assigned.

Qualifications

• High School Diploma, GED or technical certification in related field or equivalent experience preferred.

• Licensed Pharmacy Technician in Texas preferred.

• 6 years of experience preferred.

• Quality Assurance experience preferred.

• Proficient in Microsoft Office Suite.

• Strong organization skills.

• Ability to work ON SITE in Lewisville, TX as needed.

What is expected of you and others at this level

• Takes the lead in effectively applying and teaching new processes and skills to accomplish a wide variety of assignments.

• Comprehensive knowledge in technical or specialty area.

• Ability to apply knowledge beyond own areas of expertise.

• Performs the most complex and technically challenging work within area of specialization.

• Preempts potential problems and provides effective solutions for team.

• Works independently to interpret and apply company procedures to complete work.

• Provides guidance to less experienced team members.

• May have team leader responsibilities but does not formally supervise.

• Organize and keep track of corrective actions and provide support in audits.

Anticipated hourly range: $21.50 per hour - $30.69 per hour.

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage

• Paid time off plan

• Health savings account (HSA)

• 401k savings plan

• Access to wages before pay day with myFlexPay

• Flexible spending accounts (FSAs)

• Short- and long-term disability coverage

• Work-Life resources

• Paid parental leave

• Healthy lifestyle programs

Application window anticipated to close: 05/13/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Salary : $22 - $31