Administrator

• Job Title: Administrator
• FSLA Status: exempt
• Department/Group: Administration
• Location: Bedford, VA
• Level: Management
• Position Type: Full-Time
• Reports To: Executive Director/Vice President

Job Summary:

This position leads and directs the overall operation of the community in accordance with residents' needs, government regulations, and company policies and procedures. This position also maintains excellent service quality, high occupancy, and meets company financial goals within established budgetary guidelines.
Preferred Education and experience: Bachelor's Degree in Healthcare, Gerontology, Business or related field preferred. Minimum of two to four years' related experience. Has an advanced knowledge of the organization, industry, and a functional discipline.

Job Description Role and Responsibilities:

• Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public.
• Supervises, directs, and motivates community staff.
• Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include proactively solving problems and resolving issues. Administers annual resident satisfaction survey.
• Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
• Executes renewal program with existing residents through a proactive program.
• In conjunction with Regional Operations, develops annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
• Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.
• Ensures buildings, grounds, and property are up to company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet company standards of excellence.
• Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
• Fosters creativity among staff to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability where the personal dignity of residents is supported. Acts as a member of Resident Council.
• Develops and maintains a positive image within the community. Becomes active in social and civic affairs of the local community. Represents the facility and the company to governmental agencies, professional organizations, community goups and other appropriate public agencies/groups.
• Utilizes sales and marketing activities and strategies to maximize occupancy.
• Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families.
• Supervises the maintenance of resident charges and reviews documentation performed by resident care staff.
• Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures.
• Oversees the healthcare management and administration of medication to all residents in accordance with company policy and state regulations. Assists nursing personnel in staff training and ensures frequent audits are performed on medication sheets.
• Perform other duties as assigned or needed.

Physical Demands include:

May require Standing, Walking, Sitting, use of hands and fingers to handle or feel, reaching with arms and hands, stoop, kneel, crouch, crawl, talk, hear, see, lift up to 25 lbs.

Certifications. Licenses, and other Special Requirements:

Must have a valid administrator license in Virginia. Must have a valid driver license and access to a private vehicle for business use. If administrators/executive directors are licensed in another state, application for provisional license must be submitted by the management company.

Management/decision making:

Uses limited independent judgement to make decisions based on established policies. Solves problems using standard procedures. Refers appropriate issues to supervisor when necessary.

Preferred Skills:

Experience with Microsoft Word and Excel, accounting, timekeeping, and payroll systems preferred

Essential Skills:

Familiarity with Microsoft software preferred. Excellent written and oral communications skills are essential. Able to prioritize and effectively manage multiple tasks. Able to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Demonstrates good judgment, strong problem solving, and decision-making skills.

Additional Notes:

This job description represents an overview of the responsibilities for the above referenced position. This is not intended to be an “all inclusive” list of responsibilities. Employees should perform all duties as assigned by their direct supervisor.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Leadership: 5 years (Preferred)
• Assisted living: 5 years (Preferred)

License/Certification:

• Assisted Living Administrator License (Preferred)

Work Location: In person

Salary : $65,000 - $85,000