What are the responsibilities and job description for the BDC Call Center-GMC position at Cardinale GMC - Seaside?
Cardinale Automotive Group is looking for someone who loves building relationships and connecting with people! We are looking for someone who is interested in helping our team to ensure our clients are happy and satisfied. This is an entry-level job and is perfect for someone who wants to get their foot in the door into the automotive industry. Training is provided! Do you enjoy helping people? Do you want to start on the path to your career? Apply today and join the CardinaleWay!
Responsibilities:
- Answer customer calls and establishes follow-up with sales appointments.
- Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
- Utilize CRM tracking system daily (training provided.)
Qualifications:
- Excellent teammate with a collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Valid driver’s license
What We Offer:
- Health, Dental, and Vision offered after 90 days
- Each year we look to provide the very best insurance we can offer.
- 401k provided by Empower
- Ancillary insurance provided by Allstate
- FSA offered.
- Life Insurance provided for and paid by Cardinale Automotive Group.
Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard – we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.