What are the responsibilities and job description for the Phone Operator - Mobile County position at Cardiology Associates?
Phone Operator - Mobile County
Cardiology Associates is a fast paced practice dedicated to revolutionizing healthcare in Mobile and Baldwin County. We are looking for a like- minded Phone Operator that shares our passion for cutting edge technology and medical advancements that make healthcare accessible and empathetic. As a Phone Operator, you will be the first point of contact for our patients, providing exceptional customer service and support. We are looking for individuals that are tech savvy and willing to learn. Previous experience is great but not essential.
Daily Duties:
- Answer incoming calls promptly and professionally.
- Assist patients with inquiries, appointment scheduling, and directing calls to appropriate departments.
- Manage patient inquiries ensuring timely and accurate responses.
- Collaborate with a team that values your ideas on how to improve patient experience.
Benefits:
- Health and Dental Insurance
- Paid Time Off
- Paid Holidays
- Paid Sick Days
- 401k Plan
- 401k Match
- Life Insurance
- AD&D Insurance
- Flexible Spending Account
- Free Parking
Location: Mobile
