Medical Secretary

This position is responsible for:

• Coordination of clerical activities related to assigned physicians.
• Being accessible for patient contact and facilitates communication between physician, patient and other services as necessary.
• Receiving incoming calls and addressing them appropriately, prioritizing calls effectively.
• Scheduling office appointments and providing information and/or instructions relating to any relevant procedures. Reschedules appointments when necessary.
• Scheduling procedures at direction of physician and ensuring that all documentation is prepared in advance of physician order procedures.
• Communicating effectively with other departments including Echo/ Vascular, Pacemaker/ Coumadin & Nuclear.
• Managing physician’s schedule up to twelve months in advance.
• Obtaining proper documents needed prior to releasing medical information.
• Contacting pharmacies when necessary to complete new prescriptions and refills.
• Relaying information between physician, patient, pharmacist, and patient’s primary care physician when necessary.
• Calling patients back with lab and test results as directed by physician.
• Monitoring and sorting incoming documents on an ongoing basis and training them appropriately.
• Preparing lists and reports for upcoming procedures.
• Completing necessary forms/documentation for pre-certification process when necessary.
• Verifying patient’s insurance information when necessary.
• Effectively utilizing the EMR for scheduling, messages, prescription refills, referral requests, and records releases.
• Training and mentoring new staff as needed.

Serves as back up for other positions as needed. All other duties as assigned.

Skills:

Excellent communication skills are required for this position. Moderately advanced computer skills are required. Excellent organizational skills required. Basic mathematics generally obtained in the pursuit of a high school education required. Strong medical terminology required. Ability to accurately determine blood pressure, basic vital signs preferred. Basic coding knowledge preferred. preferred.

Experience:

Two or more years of medical office or medical training required.

Education:

High School Diploma or Equivalency Required. One to two years of college level education and/or medical training preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person