What are the responsibilities and job description for the Medical Receptionist/Call Center position at Cardiology Physicians, P.A.?
Cardiology Physicians is a practice of eleven cardiologists who strive to provide the highest quality of cardiovascular services in the state of Delaware and its surrounding areas.
Our staff operates as a caring, competent, and productive team who focus on compassionate and quality care in order to provide outstanding service to our patients and their families. Each member of our team is dedicated to continuous learning, and contributes toward our goal of providing exceptional care to our patients.
We are seeking a Medical Receptionist/Scheduler for our call center to join our growing team.
Responsibilities:
- Answer incoming calls from appointment queue and physician’s lines.
- Schedule patient appointments.
- Assist patients with their questions, document messages in EHR clearly and accurately to other staff and departments.
- Register new patient accounts in EHR system.
- Provide exceptional customer service at all times.
Qualifications:
- High school diploma or equivalent
- High volume call center experience preferred
- EHR and medical scheduling experience preferred
- Bilingual in Spanish a plus
- Basic knowledge of medical terminology helpful
- Friendly and patient disposition
- Strong communication skills
- Ability to multi-task and thrive in a fast-paced environment.
Work Remotely
- No
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Medical Specialty:
- Cardiology
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- What is your desired hourly rate?
- Are you bilingual in Spanish?
- Do you have any cardiology experience?
Education:
- High school or equivalent (Required)
Experience:
- medical office: 1 year (Preferred)
- call center: 1 year (Preferred)
Work Location: In person
Salary : $17