What are the responsibilities and job description for the Office Manager -LifeSpan Companion Care position at CarDon & Associates?
Job Description
BASIC FUNCTION : Provides clerical support including typing correspondence, reports, and documents; maintaining
filing systems; and coordinating daily interoffice activities.
EDUCATION, QUALIFICATIONS, CREDENTIALS : Must possess high school diploma or equivalent. Must possess
excellent written and verbal communication skills, ability to speak, read, write, and comprehend English, ability to handle
multiple tasks simultaneously and meet established deadlines, excellent organizational and time management skills.
Business Office management, supervisory, and healthcare experience preferred.
RESPONSIBLE TO : Executive Director
ESSENTIAL FUNCTIONS : The person in this position must be able to perform the following essential job functions
with or without reasonable accommodations.
1. Plan, direct and control the billing and office support functions.
2. Direct administrative services and operations for the agency including billing, purchasing, communications
systems, space utilization, clerical support and mail services.
3. Coordinate systems and procedures with medical records, data entry, claims review and personnel functions to
ensure efficiency and accuracy in operations.
4. Assists with hiring process for direct care staff.
5. Promote compliance with all third-party payors through education and coaching.
6. Monitor systems, identify problem areas and develop and implement action plans.
7. Control, monitor and order office supplies.
8. Prepare / conduct inventory control reports.
9. Demonstrate a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.
10. Performs job in compliance with agency policies and procedures as well as community and professional
standards.
11. Communicates necessary information to Supervisor and management team to ensure coordination of services
and activities.
KNOWLEDGE, SKILLS, AND ABILITIES : Can read, write, and make simple mathematical calculations. Ability
to understand and carry out instructions that are provided in written, oral, or diagram form. Possess well-developed
communication and interpersonal skills. Ability to get along well with diverse personalities; tactful, mature, and flexible.
Is extremely organized and able to work well under pressure.
SPECIAL REQUIREMENTS : Must have a valid Indiana Operator's License. Maintains good attendance and attends
mandatory in-service meetings. Is able to work overtime or on weekends if needed to complete duties. Has sufficient
hearing to hear the conversational voice and adequate near and far vision to complete duties.
WORKING CONDITIONS : The following is a description of the work environment normally encountered. Reasonable
accommodations may be available if needed. Works in a climate-controlled and well-lighted environment with a
smoke-free policy. Works in an office and throughout the building daily. Is subject to interruptions and noise daily. Works
at a computer terminal but is trained in safe work practices to prevent injury. Has a low risk of exposure to infections but
is trained in hand-washing practices. May lift, transport, and stock office supplies but receives lifting training and has
access to safety equipment to prevent injury.
PHYSICAL DEMANDS : The physical demands below are typical of those that must be met by the associate to
successfully perform the essential functions of the position. Reasonable accommodations may be available for individual
