Demo

Collections Specialist

CARDS Holdings, Inc.
Fayetteville, AR Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/26/2025

Job Description

Job Description

We are looking for a self-driven and competent Collection Specialist to join our team! As a Collection Specialist at our company, your main responsibility will be to contact clients and collect missed and outstanding payments.

As part of CARDS’ application process, and to be considered for any position at CARDS, please complete the Culture Index Survey (CI) along with your application.

You will need to copy and paste the link in your URL to access the CI Survey : https : / / surveys.cultureindex.com / s / JZyyIv3Ivp / 105997

Once we receive your completed CI Survey, your application will then be considered.

Responsibilities :

  • Monitor accounts on a daily basis
  • Identify outstanding account receivables
  • Investigate historical data for debts and bills
  • Take actions in order to encourage timely payments
  • Process payments and refunds
  • Resolve billing issues
  • Resolve customer credit issues
  • Contact clients and discuss their overdue payments
  • Update account status records
  • Prepare and present reports on collection activities and progress

Requirements :

  • Proven experience as a Collection Specialist or similar role
  • Excellent knowledge of billing procedures
  • Knowledge of various collection techniques
  • Contact clients and discuss their overdue payments
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Knowledge of collection laws and regulations
  • Excellent communication and interpersonal skills
  • Problem-solving and critical-thinking skills
  • High school diploma
  • Associate’s / Bachelor’s degree is a plus
  • Pay & Benefits :

  • Who doesn't like to get paid weekly? We like it so we provide weekly pay!
  • Multiple Health Plans to choose from, with 50% Company paid Employee and Dependent Plans
  • Dental
  • Vision
  • We Pay for your $30,000 Life Insurance!
  • 100% Company Paid Short-Term Disability Insurance
  • Retirement Plan with a company match of up to 5%
  • Safety and Retention Incentives!
  • Paid Time Off
  • Employee Discount Plans!
  • Salary : $30,000

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