What are the responsibilities and job description for the Member Care Coordinator position at Care Above All Care?
Care Coordinator Job Description
We are seeking a dedicated care coordinator to assist us with patients enrolled at our facility. You will be responsible for consulting with patients and determining their needs, coordinating patient-care services, educating them about their condition, and working with the care team to evaluate interventions.
The successful applicant will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service.
Responsibilities:
- Consult with patients and family members to discuss their health problems.
- Make sure that patients files are up to date with correct information.
- Address client needs in the home. Ex: adequate groceries, cleaning supplies, etc.
- Consult and collaborate with other health care providers and support staff to set up patient appointments and treatment plans. Also, ensure that staff members are aware of the time and date of the appointment.
- Check-in on the patient regularly and evaluate and document their progress.
- Assist the care team with developing and accessing health interventions.
- Attend ongoing training and courses to keep abreast of new developments in health care.
- Ensure that members utilities are cut on when moving into a new home and cut off at any old properties
- Treat patients with empathy and respect and conduct oneself in a professional manner.
- Comply with organizational guidelines and health care laws and regulations.
- Organize client bills
*All other duties assigned
Requirements:
· May require certifications
· At least 3 years' experience in care coordination or clinical practices.
- Good verbal and written communication skills.
- Computer skills and proficiency in Microsoft Office.
- Strong analytical thinking and the ability to handle multiple tasks concurrently.
- Excellent customer service.
- Compassion and empathy.
- Ability to travel.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Night shift
Experience:
- Healthcare management: 1 year (Required)
- Supervising: 1 year (Required)
Work Location: Multiple locations
Salary : $17