What are the responsibilities and job description for the Care Coordinator position at Care At Home, LLC?
Company Overview
Care At Home, LLC is an award-winning agency recognized for providing exceptional non-medical home care services across Connecticut and Rhode Island. Our commitment to excellence has earned us national accolades, including Employer of Choice and Provider of Choice, making us one of the fastest-growing home care agencies in the industry.
Summary
As a Care Coordinator at Care At Home, LLC, you will play a vital role in ensuring our clients receive the highest quality of care. This position is essential to our mission of delivering compassionate and personalized support to individuals in need, enhancing their quality of life while promoting independence.
Responsibilities
- Managing scheduling tasks and addressing client scheduling needs to ensure scheduling goals are met and compliance with Care at Home LLC standards is maintained.
- Performing scheduling tasks, attending to client scheduling needs to ensure scheduling goals are being met and compliance is maintained to Care at Home LLC standards
- Staff client shifts and related issues, such as call-outs and restaffing, are promptly addressed.
- Coordinate care plans and services for clients based on individual needs and preferences.
- Act as a liaison between clients, families, and caregivers to ensure clear communication.
- Monitor client progress and adjust care plans as necessary to meet evolving needs.
- Conduct assessments to determine the appropriate level of care required for each client.
- Maintain accurate documentation of client information, services provided, and any changes in condition.
- Provide support to families by answering questions and addressing concerns regarding care services.
- Stay informed about industry best practices and regulatory requirements related to home care.
- Assist with orientation of new hires and incorporating them into the schedule.
Qualifications
- Strong understanding of medical terminology and healthcare practices relevant to home care.
- Experience in a high volume scheduling setting. (1 year required)
- Experience with scheduling in a home care environment. (1 year required)
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Strong communication skills for interacting with clients, families, and staff members.
If you are passionate about making a difference in the lives of others through exceptional care coordination, we invite you to apply today and join our dedicated team at Care At Home, LLC.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Do you have experience with high-volume scheduling, in a home care setting?
Experience:
- Scheduling: 1 year (Required)
- High Volume Scheduling: 1 year (Required)
Work Location: In person
Salary : $20 - $22
