What are the responsibilities and job description for the Medicare Agent position at Care Connect Advisors?
About Us:
Care Connect Advisors is redefining the broker relationship by delivering intentional value and support to our agents. By limiting the number of brokers in each market, we provide personalized resources and branding opportunities that empower agents to become trusted Medicare plan advisors in their local communities. Our mission is to educate beneficiaries about Medicare plans and Value-Based Care, enhancing healthcare delivery and improving quality of life.
Role Overview:
As a Licensed Medicare Telephonic Agent, you will work on-site or remotely handling both inbound and outbound calls to educate beneficiaries about Medicare plans, assist them in navigating their options, and help them enroll in the best plans to meet their needs. You will build relationships with beneficiaries, answer their questions, and provide compassionate, knowledgeable guidance. This role is ideal for self-motivated individuals with a passion for helping others and a desire to succeed in a supportive, growth-oriented environment.
Key Responsibilities:
- Conduct in-bound/outbound phone consultations with Medicare-eligible individuals, assessing their healthcare needs and recommending suitable Medicare plans.
- Build trust and rapport with prospective members through effective communication and a customer-focused approach.
- Educate beneficiaries about Medicare, Value-Based Care, and related supplemental plans.
- Manage a pipeline of leads, utilizing tools and strategies provided by Care Connect Advisors to optimize your efforts.
- Stay up-to-date on Medicare plan options, benefits, and regulatory changes to ensure accurate and compliant guidance.
- Meet and exceed sales and enrollment goals while maintaining high customer satisfaction.
- Collaborate with internal teams and community partners to maximize outreach and impact.
What We Offer:
- Comprehensive Training: Access live and interactive training from industry experts, ensuring you have the knowledge and confidence to succeed.
- Top-Tier Support: Benefit from dedicated operational and technology resources to streamline your work and ensure compliance.
- Competitive Compensation: Transparent and lucrative commission structure, empowering you to maximize your earning potential.
- Lead Generation: Pre-qualified leads to help you focus on meaningful conversations with beneficiaries.
- Career Growth: Opportunities for advancement into leadership roles or entrepreneurial endeavors within our organization.
- Flexibility: Enjoy the benefits of a remote work environment while maintaining a strong connection with the Care Connect Advisors team.
Qualifications:
- Active health and life insurance license issued in your residential state.
- Minimum 1 years’ experience in a contact center setting.
- Strong sales, communication, and relationship-building skills.
- Knowledge of Medicare plans and Value-Based Care principles.
- Experience conducting virtual meetings and phone consultations.
- Customer service-oriented with an empathetic approach to beneficiary needs.
- Excellent organizational and time management skills.
- Ability to work independently and meet goals in a remote setting.
- Experience in healthcare or the insurance industry is a plus.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Supplemental Pay:
- Bonus opportunities
- Commission pay
License/Certification:
- Health Insurance License (Required)
Work Location: In person
Salary : $20 - $25
