Job Description
Job Description
Salary : $22-$25
Resident Services Coordinator CARE Communities (Open until filled)
CARE Communities is seeking a dynamic and compassionate Resident Services Coordinator to play a pivotal role in supporting our mission to create equitable, high-quality, affordable housing and transformative services for residents. As the Resident Services Coordinator, you will coordinate essential daily operations of Resident Services and programs that benefit the residents we serve.
About CARE Communities
CARE Communities is a private, non-profit affordable housing developer and property management organization based in Fort Collins, Colorado. The mission of CARE Communities is to create an equitable and just community through high-quality, affordable housing and transformative resident services. We envision a Northern Colorado community where an affordable home is available to everyone.
Why Join Us?
At CARE Communities, we are committed to providing a great workplace for a diverse and talented team. Our staff brings a wide range of skills to drive our housing and community development strategies. We operate on shared values of Equity, Inclusion, Continuous Improvement, Commitment, Service, Passion, and a Solutions-focused approach.
Compensation and Benefits
We offer a competitive wage, and a comprehensive benefits package designed to support your well-being and professional growth, along with the opportunity for a flexible work schedule :
Hiring Wage Range : $22 to $25 per hour
- Full-Time Position | Reports to the Director of Resident Services
- Comprehensive Benefits :
Health benefits, including medical, dental, vision, disability, and life insurance.
Retirement plan with employer contributions.Generous vacation accrual, paid holidays, and tuition reimbursement.Ongoing training and professional development opportunities to support career growth.After the introductory period, the opportunity for a flexible hybrid work scheduleLearn More : Click here for detailed benefits information.Key Responsibilities
Community Engagement & Resident Support
Build positive relationships with residents, local agencies, and community partners.Coordinate and promote programs, events, and group outings to foster community and encourage resident participation.Create and distribute monthly resident newsletters and manage seasonal initiatives like gardening plots.Resident Services & Program Development
Develop and coordinate social, educational, and self-sufficiency programs, including money management, job readiness, and youth enrichment.Meet with residents to address housing stability, eviction prevention, and personal support needs, connecting them to appropriate services and resources.Maintain a community resource guide and track resident program participation and outcomes.Property Collaboration
Collaborate with Property Management to address lease compliance issues and ensure follow-up on resident concerns.Monitor and document resident issues related to the Housing Success Program and prepare program-related reports and dashboards.Administrative & Supervisory Responsibilities
Supervise student interns, ensuring alignment with internship goals.Assist with reporting, budgets, and maintaining program files as required.Support grant applications by organizing data and reviewing drafts.Event Coordination & External Relations
Plan and oversee community events, coordinating with partners, vendors, and volunteers.Represent the organization at external meetings and manage outreach initiatives.Qualifications
A bachelors degree in social work, public administration or a closely related field from an accredited college or university is preferred. One year of experience and / or training in community development, social services, or a related field; an equivalent combination of lived experience, education, and experience is required. One (1) year of training or experience working with people of low-income, diverse cultures and specific populations.Knowledge of :
Must have considerable knowledge of literature and sources of information available concerning federal, state, and local laws.Must have considerable knowledge of federal, state, and local housing and social services resources.Thorough knowledge and experience in a housing assistance program or social services field preferred.General knowledge of the modern principles, practices, and techniques of maintenance, and other functional areas within affordable housing.Demonstrate a commitment to recognizing residents knowledge and experience as a valuable resource.Experience with computer software such as Microsoft Office and property management systems.Experience applying the principles of conflict management and / or de-escalation techniques, and organizing community groups, events, and programs preferred.Key Competencies :
Communicate effectively with confidence, patience, and empathy.Build and maintain strong working relationships across diverse groups, including staff, stakeholders, and external partners.Navigate complexities and competing priorities while meeting aggressive deadlines.Demonstrate empathy and patience toward individuals facing challenges, fostering a supportive and inclusive environment.Apply social justice principles to analyze poverty, community dynamics, and support program development.Foster connections and build trust to strengthen communities and drive systemic change.Analyze systems, identify opportunities, and develop networks to achieve goals.Coordinate activities across diverse groups and multi-functional areas.Plan, delegate, and supervise effectively, holding team members accountable.Solve operational challenges with innovative, effective solutions.Proficient in using computers and relevant software.Work independently with minimal supervision.Other Requirements
Must have a valid drivers license and personal vehicle with liability insurance for occasional work-related travel.Thank you for your interest in this opportunity - we look forward to reviewing your application.
CARE Communities is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
Salary : $22 - $25
