Admissions/Marketing Coordinator

Overview
The Admissions/Marketing Coordinator's primary purpose is to obtain required information, schedule and/or conduct Nursing Assessments (if qualified), and admit patients in an efficient manner, in accordance with established policies and procedures as directed, and to coordinate, direct, and administer policies, procedures, events, and projects relating to all phases of the public relations of the facility as directed, and in accordance with all regulations that govern the protection of rights of the patients and employees.

Responsibilities

• Adhere to written policies and procedures that govern the day-to-day functions of the Admissions and Community awareness department, as well as those governing Nursing Assessments (if qualified).
• Organize, implement, evaluate, and direct facility public relations and community awareness programs and activities while supporting and promoting the philosophy, goals, objectives, and programs of the facility.
• Ensure that disseminated information regarding the facility is accurate, and provide creative support for publications as necessary.
• Schedule/conduct facility tours for prospective patients and their families/representatives.
• Keep a supply of printed materials concerning the facility on-hand.
• Handle requests from, submit releases/ads/promotions to, monitor and maintain copies of facility-related stories in, and maintain a productive working relationship with the media and establish a clear understanding of patient and employee privacy rights.
• Represent the facility at top-level meetings and outside events as directed.
• Maintain an accurate record of available beds at all times.
• Maintain an accurate listing of all patients, their levels of care, assigned room numbers, and primary contact person at all times.
• Maintain an admission waiting list as applicable.
• Keep abreast of current Medicaid/Medicare and State/Federal regulation governing admission/discharge requirements of health care facilities.
• Maintain original admission and pre-admission paperwork on all current and former patients in restricted access areas in neat, easily-referenced order.
• Obtain required written information and patient histories and conduct Nursing Assessments (if qualified) on potential patients for admission eligibility evaluation and serve as a liaison between the Administrator, medical staff, and other professional and advisory staff both inside and outside the facility.
• Schedule, and interview patients/representatives to obtain required admission information, including identification records and copies, and signatures on all applicable admission paperwork, and conduct/participate in facility orientation for new patients and their families.
• Coordinate with Nursing to schedule admissions, transfers, and discharges of patients as required.
• Complete accident/incident reports as necessary.
• Maintain a good working rapport with inter-department personnel as well as hospital discharge planners and social workers to maintain an effective referral network.
• Interpret the department's policies and procedures to personnel, patients, visitors, and government agencies as required.
• Advise the Administrator of specific Admissions and Community relations problems.
• Perform miscellaneous secretarial, business office, and reception duties as required and directed.
• Take on additional duties and responsibilities that may become necessary to assure that the needs of the facility and it's patients are met.
• Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary.

Skills

• Must be a graduate of an approved LPN or RN program
• Must have experience in admissions and/or community awareness in a hospital, long-term care facility, or other related health care facility.
• Must possess a current, unencumbered, active license to practice as an LPN or RN in Arkansas.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal patiently, tactfully, with a cheerful disposition and enthusiasm with personnel, patients, family members, visitors, government agencies/personnel, and the general public based on whatever maturity level at which they are currently functioning.
• Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care, and specifically to the admission, discharge, and transfer or patients.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Must possess the ability to plan, organize, and effectively present ideals and concepts to community groups/agencies.
• Must possess the ability to effectively communicate orally and in writing.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
• Must be able to relate information concerning a patient's condition.
• Must be able to push, pull, move, and/or lift a reasonable minimum of pounds to a reasonable height and be able to push, pull, move, and/or carry such weight a reasonable distance.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to Commute:

• Mountain Home, AR 72653 (Preferred)

Ability to Relocate:

• Mountain Home, AR 72653: Relocate before starting work (Required)

Work Location: In person