What are the responsibilities and job description for the Medical Assistant, Integra position at Care New England?
Job Summary:
This dynamic role plays a key part in supporting the Nurse Care Manager by coordinating and collaborating on care management for complex patients. Acting as a vital link between the patient and the Nurse Care Manager, this position ensures seamless communication and care delivery. Additionally, it serves as the bridge between the Nurse Care Manager and external support services, driving connections that enhance patient outcomes and experiences.
Duties and Responsibilities:
Facilitates patient care coordination by connecting with outside support services, physician offices, and resources within Care New England, both telephonically and through in-home visits, ensuring patients receive the assistance they need.
Collaborates effectively alongside Nurses Care Managers (NCM), Social Workers (SW), and Resource Specialists to manage and support patients.
Supports NCM and ancillary team members in managing Complex Care Management patients, ensuring comprehensive care and coordination..
Performs audits as assigned by the Director of Care Management or their designee to ensure program standards and compliance are met.
Upholds patient confidentiality with the utmost care, preserving and protecting their rights in all interactions.
Assumes other related responsibilities as needed, demonstrating flexibility and commitment to team goals.
Requirements:
Vocational/Technical training and/or a minimum of five years job-related experience or equivalent is required.
Certified Medical Assistant.
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting the nations top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
