What are the responsibilities and job description for the Client Service Associate position at Care Options for Kids?
Job description
Job description
At Care Options for Kids, our mission is to provide high-quality pediatric services that help children and families live their best lives.
We are currently looking for a Client Services Associate in our Delray Beach, FL office that shares our dedication to quality and our genuine concern for the comfort and dignity of our clients.
Client Service Associate responsibilities include:
Coordinates and schedules referrals for new and existing home care services.
Provides continuity of care in coordinating referrals.
Communicates to each caregiver all pertinent information regarding client care.
Keeps caregiver calendars and client information accurate and current.
Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services.
Comprehensive Ability to:
Exhibit an eagerness to work in a team-based environment, while taking independent responsibility for all referrals received.
Accept changes in duties or new assignments with a positive attitude in a fast-paced environment.
Work with a sense of urgency while maintaining a high level of detail.
Use language that consistently reflects a thorough understanding of the home care industry.
Think creatively and independently in referring cases.
Qualifications:
High School Diploma or GED required. A college degree is preferred.
Previous experience in recruiting, scheduling, or sales preferred.
Strong computer skills with proficient knowledge of Microsoft Word, Outlook, and Excel required.
Must possess strong interpersonal and customer service skills.
Must be able to solve complex problems and function effectively in a fast-paced work environment.
Ability to read, write and communicate in English.
About Us:
Care Options for Kids is the leading provider of pediatric nursing services. We continuously demonstrate our commitment to exceptional patient care, high-quality services with outstanding customer service.
With locations in Colorado, Texas, Arizona, Nevada, Florida, Oregon, Washington, California, New Jersey, Pennsylvania, Delaware, and Wyoming, the Care Options for Kids Community offers a wide range of pediatric health services, including pediatric therapies, ABA therapy, nursing, Family Caregiver Services, and school-based services.
Schedule:
Monday to Friday
Job Type: Full-time
Expected hours: 40 per week.
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Experience:
- Customer Service: 1 year (Preferred)
- Healthcare: 1 year (Preferred)
Salary : $18 - $22
