Client Care Assistant (Home Care)

Company Description

Client Care Assistant (Home Care) - Benefits

• Compensation: $19-22/hr (Non-Exempt)
• Type: Full-Time
• Schedule: Monday - Friday; 8:00 am-5 pm
• On site in Irvine, CA  
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (2 Week PTO) and encouragement to USE IT!
• 5-6 holiday  
• 5 sick days  
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth. 
• Open Doors, Open Minds: Transparent leadership that listens and values your voice. 
• Feel the Love: Here, you’re not just an employee—you’re family. 
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first. 
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!). 

About Us: 

At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.

Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.

When you join Care Partners At Home, you're not just taking a job—you’re joining a family that values your talents, invests in your growth, and appreciates the work you do to make a real impact.

If you’re looking for a rewarding career where you can grow, feel supported, and truly make a difference, Care Partners At Home is the place for you!

Client Care Assistant Requirements: 

Care Partners At Home is seeking a dedicated Client Care Assistant to join our team and provide exceptional support to clients by managing key administrative responsibilities, including payroll components, contract compliance, and coordinating care schedules. This individual will also handle a high volume of inbound calls, ensuring that clients and caregivers receive timely and accurate assistance.

The ideal candidate will excel in communication, demonstrate strong attention to detail, and approach every interaction with compassion and professionalism. If you are highly organized, proactive, and passionate about delivering outstanding customer service, we would love to discuss this opportunity with you!

If you are highly organized, proactive, and passionate about making a difference in the lives of others, we would love to discuss this opportunity with you!

Essential Functions:

• Master the Care Partners At Home brand, services, and operational workflows.
• Provide outstanding administrative support by assisting with payroll, ensuring compliance with contracts, and coordinating schedules for Personal Care Attendants and Caregivers.
• Manage a high volume of inbound and outbound calls, addressing client and caregiver needs promptly and professionally.
• Ensure seamless care coordination, from onboarding clients to scheduling services.
• Maintain accurate and confidential records for payroll, scheduling, and client interactions.
• Contribute to operational success by tracking key performance metrics such as call volume and scheduling efficiency.
• Collaborate with team members to optimize workflows and enhance the overall client and caregiver experience.
• Handle additional tasks as assigned, always maintaining confidentiality and professionalism.

Additional Information

All your information will be kept confidential according to EEO guidelines.

For immediate consideration please call/Text: 657-643-3945