What are the responsibilities and job description for the Marketing Assistant position at CareAbout?
New York, New York 10036
Company Description
CareAbout Health is a managed services organization (MSO) that provides expert advice, resources, tools, and other support to its portfolio of medical groups and healthcare focused companies. CareAbout Health is helping align incentives to create a world where patients, providers, and payers work together in a seamless, coordinated manner toward common goals : higher quality, lower cost, better outcomes.
Role Title : Marketing Assistant
FLSA Category :
Part Time; Non-Exempt
Role Location : Remote
Reporting Relationships :
This position reports to the Director of Marketing.
Role Summary and Responsibilities :
The Marketing Assistant is responsible for overseeing the verification process of practice profiles on Google. This includes ensuring that the information listed on Google is accurate, authentic, and complies with Google's standards. The coordinator will manage the verification workflow, assist practice managers with the verification process, and troubleshoot any issues related to Google Business Profile listings.
Key Responsibilities / Essential Functions :
Business Profile Verification :
Manage the end-to-end process of verifying new business profiles or edits to existing profiles. This includes communicating with practice managers, confirming data accuracy, and submitting necessary information to verify ownership.
Data Quality Assurance :
Ensure all business details (name, address, phone number, website, hours, etc.) are correct and up to date on Google Business Profile pages.
Communication with Stakeholders :
Communicate with practice managers to gather necessary information needed for onsite verification calls and resolve any verification-related issues in a timely manner.
Monitoring :
Monitor the status of ongoing verifications and address any delays or issues promptly to ensure profiles are live and accurate.
Reporting and Analytics :
Track verification progress and generate reports on verification success rates.
Customer Service :
Provide excellent customer service by addressing inquiries, providing updates, and ensuring a smooth verification experience for the practice managers.
Non-Essential Functions :
Other duties, as assigned.
Qualifications :
A high school diploma is required.
Must be currently enrolled as a college student.
Demonstrates proficiency in computer usage.
Exhibits proper phone etiquette and a customer service-oriented attitude.
Physical Requirements :
This role will require travel to the practice locations for verification calls. All other aspects of this role can be performed remotely.
Featured Benefits :
Health, dental, and vision insurance.
401K with automatic employer contribution.
PTO and Paid Holidays.
Company paid Life Insurance.
Access to voluntary short and long-term disability insurance.
Access to additional life insurance.
Access to a variety of Wellness programs.
CareAbout Health is committed to providing an environment of mutual respect where equal opportunities are available to all applicants and employees without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").
We are interested in every qualified candidate who is legally able to work in the United States without sponsorship. We cannot offer any visa sponsorship now at this time.
The Salary range for this position is
20 / hr. - $32 / hr.
Compensation is based on the level and requirements of the role.
Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.
Salary : $20 - $32
