What are the responsibilities and job description for the Receptionist position at Careage?
Description
Minimum Training and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
We offer a comprehensive benefits package for full-time employees: Medical, Dental, Vision, and Life & AD&D Insurance, voluntary STD, LTD, 401k with employer match, 16 days Paid Time Off and holidays, WA & CA Paid Sick Leave, and discretionary bonuses. For a complete list of employee benefits, please visit careage.com/careers
Why work with us?
Our employees are more than just coworkers – they are family – just like our patients! Working at Mission Healthcare, you will be provided ample opportunities to grow both personally and professionally. You will also be working alongside individuals who share the same passion and commitment to providing exceptional healthcare, service, and life enrichment to our patients. Our culture is one that encourages, supports, and celebrates our diversity and looks to expand and build it constantly. Join us!
About Mission Healthcare
Mission Healthcare provides short-term, post-acute care and rehabilitation after a surgery or hospital stay. Our team of caregivers, nurses and therapists work with the guidance and collaboration of the patients' medical team to provide the services needed for their recovery. For more information, visit MissionHealthcare.com
About Careage
Careage is a leading provider of senior-focused construction, management, and health care services throughout the United States. They are committed to providing exceptional services to a wide variety of clients, including hospitals, medical clinics, skilled nursing and post-acute rehabilitation facilities, Assisted Living communities, Memory Care centers, and retirement communities. For more Careage news, go to www.careage.com
- Full-Time
- $18-$22 an hour DOE
- Must have experience with Excel, Word, and Data entry.
- Good communication and phone skills.
- Maintain an accurate patient census by patient name and room number.
- Maintain accurate list of emergency telephone numbers.
- Maintain accurate list of reference telephone numbers.
- Maintain accurate list of key personnel numbers.
- Maintain accurate list of medical staff telephone numbers.
- Operate the facility paging system.
- Operate the facility telephone system.
- Communicate effectively on the telephone and in person.
- Receive, sort and distribute mail accurately and timely.
- Handle emergency situations in a calm, effective manner.
- Follow fire and disaster procedures during a drill and actual occurrence.
- Communicate and work cooperatively with all facility staff.
- Screen and direct all incoming calls appropriately.
- Answer all inquiries according to facility release of information policies and procedures.
- Enforce visitation policies and procedures.
- Screen all individuals coming into the facility and exercise good judgement in granting entrance.
- Interact with patient or patients’ representatives and direct them to appropriate individuals.
- Direct complaints to appropriate departments or individuals.
- Assist department directors in administrative matters, e.g., preparing reports, correspondence, etc.
- All other duties assigned by the Business Office Manager
Minimum Training and Experience
- Highschool Diploma or equivalent (GED)
- Previous experience as a receptionist
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to speak and write English.
- Excellent customer service & telephone skills
- Organizational skills
- Detail - oriented
- Proficient in Microsoft programs (Excel and Word)
- Ability to work with integrity regarding patient privacy following policies and procedures
- Ability to effectively communicate with the public, visitors, staff and residents.
We offer a comprehensive benefits package for full-time employees: Medical, Dental, Vision, and Life & AD&D Insurance, voluntary STD, LTD, 401k with employer match, 16 days Paid Time Off and holidays, WA & CA Paid Sick Leave, and discretionary bonuses. For a complete list of employee benefits, please visit careage.com/careers
Why work with us?
Our employees are more than just coworkers – they are family – just like our patients! Working at Mission Healthcare, you will be provided ample opportunities to grow both personally and professionally. You will also be working alongside individuals who share the same passion and commitment to providing exceptional healthcare, service, and life enrichment to our patients. Our culture is one that encourages, supports, and celebrates our diversity and looks to expand and build it constantly. Join us!
About Mission Healthcare
Mission Healthcare provides short-term, post-acute care and rehabilitation after a surgery or hospital stay. Our team of caregivers, nurses and therapists work with the guidance and collaboration of the patients' medical team to provide the services needed for their recovery. For more information, visit MissionHealthcare.com
About Careage
Careage is a leading provider of senior-focused construction, management, and health care services throughout the United States. They are committed to providing exceptional services to a wide variety of clients, including hospitals, medical clinics, skilled nursing and post-acute rehabilitation facilities, Assisted Living communities, Memory Care centers, and retirement communities. For more Careage news, go to www.careage.com
Salary : $18 - $22
