What are the responsibilities and job description for the Delivery Coordinator - Paragon Healthcare position at Carebridge EAP?
Be Part of an Extraordinary Team
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Title: Delivery Coordinator
Location: Onsite Position
3033 W. President George Bush Hwy., Suite 100A, Plano, TX 75075
Candidates must reside within 50 miles or 1-hour commute each way of the relevant Elevance Health location.
Build the Possibilities. Make an extraordinary impact.
The Delivery Coordinator is responsible for providing continuous support and information to customers, drivers, pharmacists and techs regarding the status of pharmacy orders.
How you will make an impact
Primary Duties May Include, But Are Not Limited To
Requires a H.S. diploma or equivalent and a minimum of 1 year of customer service/relations.
Preferred Skills, Capabilities And Experiences
Prior experience in pharmacy environment and understanding of pharmacy terminology strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Title: Delivery Coordinator
Location: Onsite Position
3033 W. President George Bush Hwy., Suite 100A, Plano, TX 75075
Candidates must reside within 50 miles or 1-hour commute each way of the relevant Elevance Health location.
Build the Possibilities. Make an extraordinary impact.
The Delivery Coordinator is responsible for providing continuous support and information to customers, drivers, pharmacists and techs regarding the status of pharmacy orders.
How you will make an impact
Primary Duties May Include, But Are Not Limited To
- Liaison to customers and Pharmacy staff, ensuring timely and accurate delivery of all packages.
- Answers inquiries regarding deliveries.
- For non-delivery related questions, refer to appropriate department.
- Assists in maintaining correct documentation of customers Financial Assistance Applications.
- Contacts customers to advise on status of deliveries.
- Communicate with drivers on any delivery status change and/or pertinent information impacting deliveries. Ensure all packages are sent out to be delivered.
- Assists in maintaining all delivery record.
- Maintains a clean and safe work space and environment.
- Comply with company procedures, rules and regulations while performing duties.
- Communicates effectively with other staff in order to achieve positive customer outcomes.
- Assists customers, family members or other clients with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
- Maintain Confidentiality of customer medical records in accordance with state and federal laws.
- Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
- Participates in meetings, training and in-service education as required.
Requires a H.S. diploma or equivalent and a minimum of 1 year of customer service/relations.
Preferred Skills, Capabilities And Experiences
Prior experience in pharmacy environment and understanding of pharmacy terminology strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
