What are the responsibilities and job description for the Quality Admin/Analyst position at Career and Referral?
Position Overview
This position is self-directed and is responsible for performing quality assurance tasks and activities with minimal guidance and supervision. This role is an Independent Contributor, and interaction is potentially with all levels of the organization. Responsible for support of data management and control functions, including document control, specifications, standards, and other control numbers. Up-date document control logs and assist company personnel in obtaining copies of stored data / material. Maintain the document control system, both electronic and hard copies, and control access and reproduction. Ensure all records are met in accordance with ISO 9001 standards.
About the Role – You will:
- Ensure compliance with the organization’s policies and all applicable ISO regarding Documentation Control.
o Receive and process document control change request
o Create new documents and forms
o Coordinating annual document reviews.
o Documentation, retention, retrieval, destruction and disaster recovery.
o Notify personnel of updated document versions and how to access them.
· Monitor status of in-process document changes to ensure timely revisions
· Responsible for document maintenance and storage
· Frequently conduct document audits confirming they are current and accurately reflect recorded evidence
· Ensure proper organization and security of documents (paper and electronic)
· Assist with the documentation and monitoring of the Corrective Action process, ensuring appropriate address for all actions resulting from internal and external audit findings, concerns, observations, and any nonconformances that warrant a process change/corrective action.
· Assist with the documentation, response, and monitoring of the nonconformance reporting process and any actions resulting from a given nonconformance.
· Manage change management process, maintain documents, drawings, specifications, approvals and related items and maintain tracking log.
o Assist in the processing document changes, maintaining records and ensuring compliance.
· Assist with prep for quality audits
· Assist with creating and maintaining training material
· Exemplify the Goodridge core values on a day-to-day basis.
· Additional duties as assigned.
About Our Group:
· This position will be part of the Quality team that supports Trane’s Manufacturing and Engineering operations at our Grand Rapids, MI facility.
· The Quality team strives to ensure that our values, culture, and engagement always allow us to do great things for our company.
· We strive to provide the highest-level of service and support for our clients on a daily basis.
· We work collaboratively to build strong relationships with our internal and external teams.
· You will report to Quality Engineering and collaborate with other Operations and Quality team members.
Key Competencies and Success Factors:
· Hands-on problem solver with sound judgement and keen trouble-shooting skills.
· Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.
· Customer-focused attitude, with high level of professionalism and discretion.
· Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
· Detail-oriented, resourceful, and diligent.
· Strong time management and organizational skills.
· Excellent communication skills.
· Ability to work in a team setting and demonstrate a positive work attitude
· Must have the ability to keep up with high volume in a fast-moving environment
· Must have the ability to lift 35 lbs, as requested
Experience and Skills Required:
· High School or Technical Degree required with minimal of 3 years’ experience in related field.
· Must be computer -savvy and proficient experience in Microsoft Office (Excel, Word, PowerPoint)
· Must have excellent verbal and written communication skills (written and verbal)
· Predisposition for catching error and enacting appropriate changes
· Must able to organize, prioritize and handle multiple tasks and ability to meet strict deadlines and perform under pressure in a fast-paced work environment.
· Ability to assertively interact with people at all levels of the organization
· Good technical writing skills, grammar
· Ability to manage time and prioritize, as well as multi-task
· Ability to handle highly confidential business information
· Strong attention to detail
· Ability to think proactively
· Experience in manufacturing is desired.
· Ability to work with a minimum level of Supervision.
This role has been designated by the Company as Safety Sensitive.
Benefits:
▪Benefits kick in day one!
▪Medical, dental, vision
▪HSA & FSA Options
▪ 6% 401k match (vested immediately), plus an additional 2% of eligible pay in core contributions (after 3 years)
▪Tuition Assistance Program
▪ Be Well Program
▪ Fitness Reimbursement Program
▪Employee Assistance Program
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.