Front Desk Receptionist / Admissions Clerk

Job description

**Note - this position is a dual role**

Mission

The objective of the position of Receptionist is to present a positive “first impression” to the client or contact. The receptionist is to maintain a positive attitude towards returning or existing contacts, act as a communications link and screening agent between the client/contact, and provide basic information to clients when needed using appropriate discretion. Greeting new contacts and giving them a welcoming impression can be done by phone or in person.

Duties and Responsibility

In addition to the general responsibility, the Front Desk Receptionist is responsible for the following duties:

• Schedule appointments using the electronic scheduler
• Typing letters as directed
• Filing
• Preparing UPS and mailing out letters
• Data entry using RGM
• Answering phones and taking messages
• Greeting students and clients
• General office duties
• Keeps sensitive or confidential school material or documents out of view
• Maintain the Front Desk area in a neat and orderly appearance
• Cooperate with the Campus Director and other CCI staff including the Admissions, Financial Aid, Student Services, Career Services, etc.
• Clock in and out.
• Helping students contact requested or appropriate personnel
• Assist students in acquiring requested information
• Attend all required meetings
• Report any major problems to the Campus Director or Office Manager
• Maintain supplies and inventory to order supplies sufficiently in advance to allow for shipping
• Uphold and enforce school policies
• Demonstrate professional behavior and demeanor at all times with students and staff
• Maintain appropriate confidentially with staff and student issues
• Avoid using cellphones
• All problems concerning employee issues are to be addressed to the Campus Director or Office Manager in a courteous and professional manner by requesting an appointment.
• Other duties as may arise from time to time and as may be assigned to the Employee.

Duties and Responsibilities

The Admissions Clerk is responsible for the following duties:

• Greet students and clients
• Provide general information and services to the public
• Create letters as directed
• General office duties (file paperwork, make copies, fax, answer phones and take messages, typing letters as directed)
• Keep confidential documents out of view
• Maintain appropriate confidentially with staff and student issues
• Cooperate with the Campus Director and other CCI staff including Admissions, Financial Aid, Career Services, etc.
• Clock in and out as scheduled.
• Assist students in the process of contacting appropriate personnel and acquire requested information when needed
• Attend all required meetings
• Report any major problems to your direct Supervisor and if he/she is unavailable please report to Campus Director
• Uphold and enforce school policies
• Demonstrate professional behavior and demeanor at all times with students and staff
• Avoid using cellphones
• Provide notice of extended leave well in advance
• Fill out mandatory employee weekly reports each Friday
• Submit weekly reports/audits
• Follow up on leads
• Data entry using student software to document any notes on students or potential students
• Cooperate with the Campus Director, Office Manager, Receptionist, Student Services, Career Services, and Instructors
• Assist the Admission Representatives’ in orientation and Open House events
• Assist the Admissions Representatives’ Distribute books and supplies to students
• Assist the Admissions Representatives’ in meeting enrollment goals set by the Admissions Department
• Assist the Admissions Representatives’ in preparation for promotional activities for the school when needed
• Help students and prospective students contact requested or appropriate personnel or acquire requested information
• Attend all staff meetings
• Other duties may arise from time to time and may be assigned to the Employee.
• Special projects, may be assigned by the Campus Director

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Morning shift
• Weekends as needed

Ability to Commute:

• Oxnard, CA 93036 (Required)

Ability to Relocate:

• Oxnard, CA 93036: Relocate before starting work (Required)

Work Location: In person

Salary : $20