What are the responsibilities and job description for the Quality Resident Engineer - KAGA - 3rd shift position at Career Personnel?
Tier One Supplier to Hyundai is seeking a new team member!! Company offers great benefits!!!
Schedule : 10 : 30 pm - 6 : 30 am Sunday - Thursday
RESPONSIBILITIES :
- Manage professional relationship with customer while housed in customer assembly plants.
- Provide knowledge and expertise of manufacturing process to customer.
- Address quality concerns for all products and minimize impact on customer satisfaction and customer rating
- Facilitate communication to address customer concerns by leveraging all appropriate resources
- Be on call 24 hours a day, 7 days a week
- Conduct initial investigation for all concerns reported at customer assembly plants and provide detailed information to appropriate team members to conduct analysis and root cause the issues.
- Manage containment of parts at customer assembly plants and provide daily information for containment and cost status.
- Initiate Problem Resolution for customer concerns and support the problem resolution teams
- Present six panel reports to customer, follow up on warranty claims, review charge backs and dispute down time when it is need it.
- Follow up engineering changes, approvals and trials runs.
- Performs other duties as assigned by Sr. Quality Manager.
REQUIREMENTS :
Snapshot of Our Benefits and Culture
Ultimately, we’re looking for talent who is interested in furthering his / her career in our organization.
