Assistant Manager of Laundry

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

COMPANY BENEFITS:

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits & Discounts Through Our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture     

The Assistant Manager of Laundry leads the laundry team in the collection, cleaning and distribution of laundered products for the housekeeping department. Maximize linen processes, according to forecasts, for labor, supplies and linen/terry. This includes thorough knowledge of the functional area and oversight of the daily operations of the Laundry department, including organization, execution and accountability of all related functions, policies and procedures, and efficient operations of the department. This individual provides supervision of the laundry aids and laundry truck drivers. This includes interviews, training, developing, scheduling, supervision and evaluation of team members. Additional responsibilities include coaching and counseling and ensuring that productivity and quality standards are met or exceeded. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication, and recognition.

 ESSENTIAL DUTIES AND TASKS:

• Manage, motivate, train/re-train, develop, coach and counsel employees to achieve and exceed standards for quality/quantity.
• Daily operations of the Laundry department, including organization, execution and accountability of all related functions, policies and procedures, and efficient operations of the department.
• Complete weekly/monthly inventory for all supplies and linen/terry and assess need based on par levels and forecast. Place orders accordingly.
• Manage preventative maintenance of laundry equipment, partnering with other departments or vendors as needed.
• Attend/lead departmental and company meetings/initiatives/etc.

QUALIFICATIONS:

• High school diploma or equivalent.
• Must have one to two years laundry and/or housekeeping experience.
• Minimum of one year in a leadership role.
• Must be at least 18 years of age with a valid driver’s license, and minimum of one year of driving experience.
• Must meet company motor vehicle record requirements to drive company vehicle.
• Must develop and maintain a strong working relationship with the team and other departments.
• Must develop and maintain comprehensive knowledge of resort policies, procedures, and operations and ensure communication of relevant information as required.
• Must demonstrate a commitment to the continuous development of his/her team to include driving employee engagement, effective performance management, and aligning goals.
• Must have developed verbal and written communication skills.
• Must have organizational and computer skills.
• Must have the ability to solve problems; manage people, projects, time and quality; motivate and lead staff with diverse skill levels; multi-task; and set priorities.
• Must be flexible and adaptable.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.