Housekeeping Inspector

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.                                                                                                           

This position will be responsible for assisting the Housekeeping Manager in the inspection of accommodation units to ensure all units are ready for occupancy as well as assist with Inventory Running duties. The inspector will supervise the work activities of cleaning personnel to ensure clean, orderly, and attractive rooms. Each Inspector will assign duties, inspect work and investigate complaints regarding housekeeping service and equipment and take corrective action. Additional responsibilities include providing transportation to and from units for the housekeepers, reporting of maintenance issues, inventory replacement, inventory running, linen replacement, pest control issues, to include all deficiencies. In addition, the Inspector will provide housekeeper performance feedback to the Housekeeping Manager and provide retraining and training of all housekeepers to achieve and exceed standards. This individual will assist the Housekeeping Manager with special projects as required.

COMPANY BENEFITS: 

• Growth Opportunities & stability
• 401K
• Comprehensive Benefits-Medical, Dental &Vision Plans
• EAP-Employee Assistance program
• PTO
• Discounts through IHG, company Perks website & FREE points using ClubGO and more....

ESSENTIAL DUTIES AND TASKS:

•  Inspection of units and unit buildings.
• Clean Units.
• Train and mentor team members to achieve and exceed standards, quality, and quantity and assist manager with performance feedback.
• Assist Manager with special projects as needed.
• Assist with inventory running duties.
• Assist with end of month inventory counts.

SUPERVISORY RESPONSIBILITIES:

• Train and mentor team members to achieve and exceed standards, quality, and quantity and assist manager with performance feedback.

QUALIFICATIONS:

•  At least two years of housekeeping experience preferred.
• Must meet company required motor vehicle policy standards.
• Must be willing to train housekeepers.
• Excellent interpersonal skills. Must demonstrate a commitment to customer service.
• Must possess time management and prioritization skills.
• Must be able to react and adapt to changes and priorities.
• Must be detail and results oriented.
• Ability to follow prescribed procedures and guidelines in accomplishing tasks as described above.
• Must be teachable as well as a teacher.
• Must be flexible and adaptable.
• Bilingual a plus.
• Must be able to work weekends and holidays.

EDUCATION and/or EXPERIENCE:

• High school diploma or GED preferred.
• At least two years of housekeeping experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Driver's License and Clean Driving Record.