What are the responsibilities and job description for the Account Manager- Industrial Sales position at Career Smart Executive Recruiters?
Our client, an industrial distributor located in Georgia is recruiting for an experienced Account Manager. The territory is Newnan / Columbus and surrounding areas. The role is expected to maintain and capitalize on the established customer base by growing the business as well as growing additional market share in a specified territory.
Account Manager Responsibilities :
- Review and update sales territory plan and set goals and objectives accordingly.
- Prepare and conduct sales presentations of products to new and existing customers.
- Determine customer requirements and expectations to recommend specific products.
- Negotiate and establish price and terms in accordance with standard procedures.
- Prepare and communicate quote to customer.
- Conduct needs analysis by product specifications or plan survey and recommend products and services that would add value, enhance uptime and / or increase productivity.
- Work with inside sales, vendors, and management to establish strategies for customer communication.
- Respond to customer inquiries to ensure customer satisfaction.
- Remain current on product and industry knowledge by attending sales meetings, vendor training, trade shows, or reading trade journals
- Prepare and submit sales call and expense reports as required.
- Respond to customer inquiries and provide technical or product assistance as appropriate.
- Conduct equipment, product, and energy efficiency surveys.
- Demonstrate and instruct customers on product installation, use and maintenance as required.
- Document benefits and / or cost savings to customers.
- Communicate customer concerns to inside sales staff, management, or vendors.
- Monitor customer’s on-site inventory and recommend changes as needed.
- Review and advise management, vendors, and customers on distributor’s own inventory levels.
- Monitor customer’s open order status and expedite as needed.
- Monitor customer’s current credit status.
- Determine sales potential for new and existing customers through inquiry, observation, or periodical research.
- Follow up on potential sales leads.
- Analyze customer’s strengths and weaknesses to assist in determining sales potential.
- Represent company at trade shows to gain market information and promote sales process.
- Monitor market trends and notify management of opportunities for new products and services
- Provide customers with appropriate safety, environmental and quality documentation as requested.
- Review and understand company business and ethical policies.
- Understand terms and conditions of sales and the extent of liability and responsibility.
- Communicate and interact professionally with other team members
- Communicate company’s commitment to continuous improvement process.
- Perform other duties as required.
Candidate requirements
