What are the responsibilities and job description for the Business Office Manager position at Career Strategies?
The Business Office Manager (BOM) is responsible for managing all business office functions in a skilled nursing facility, including billing, collections, accounts receivable/payable, payroll processing, and resident trust accounts. This role ensures the financial operations of the facility are efficient, compliant, and accurately maintained in accordance with federal, state, and company guidelines.
Key Responsibilities:
-
Manage billing and collections for Medicare, Medicaid, private pay, and insurance payers.
-
Oversee the accounts receivable process and ensure timely follow-up on outstanding balances.
-
Maintain accurate resident financial files and ensure proper documentation.
-
Handle accounts payable, vendor management, and reconciliation.
-
Manage payroll processes, ensuring compliance with labor laws and company policies.
-
Supervise and train business office staff (if applicable).
-
Assist with month-end close and financial reporting.
-
Coordinate with department heads and the Administrator on budgeting and forecasting.
-
Maintain resident trust accounts in compliance with state/federal regulations.
-
Serve as the liaison between the business office and corporate billing departments or external partners.
Qualifications:
-
High school diploma or equivalent required; associate’s or bachelor’s degree in business, accounting, or related field preferred.
-
2 years of experience in a business office role, preferably in a skilled nursing or healthcare setting.
-
Strong knowledge of Medicare/Medicaid billing and reimbursement practices.
-
Proficient in financial software, MS Office (especially Excel), and EMR/EHR systems (PointClickCare, MatrixCare, etc.).
-
Excellent organizational, communication, and problem-solving skills.
-
Ability to work independently and collaboratively in a fast-paced environment.
