What are the responsibilities and job description for the Medical Front Desk position at Career Strategies?
Key responsibilities may include:
- Patient check-in and registration:
Welcoming patients, verifying insurance information, updating patient demographics, and collecting necessary paperwork. - Appointment scheduling:
Managing appointment schedules, confirming appointments, and rescheduling as needed. - Phone management:
Answering incoming calls, directing calls to appropriate staff, taking messages, and scheduling appointments over the phone. - Patient billing and payments:
Processing patient payments, collecting co-pays, and handling billing inquiries. - Medical record maintenance:
Maintaining patient records electronically, updating patient information, and filing medical documents. - Administrative tasks:
Maintaining office cleanliness, managing patient flow in the waiting area, and completing various administrative tasks as assigned. - Insurance verification:
Checking patient insurance eligibility and verifying benefits. - Patient communication:
Answering basic medical questions, providing directions, and communicating patient information to medical staff
